Mallory Brown

I have experience in nannying and babysitting, including providing care for the Wiley family over the past 2 years. During this time, I have cared for three children while managing daily responsibilities, maintaining routines, and creating a safe, supportive, and engaging environment.

• Supervised the children and ensured their safety and well-being throughout the day.
• Maintained consistent daily routines, including meals, naps, bedtime preparation, and other scheduled activities.
• Planned age-appropriate activities, crafts, outdoor play, and educational games to encourage learning and development.
• Communication with parents regarding the children's needs, daily activities, and overall well-being while demonstrating reliability, patience, and strong organizational skills.

• I am currently employed at the YMCA in Upland. I have the privilege of working as the front desk receptionist as well as a kid zone employee. While working front desk I am in charge of making sure I know all of the pool,sports and class schedules in order to give the right information out to our members. I am trained on our computer system that allows me to sign new members up, help with training sessions, or sign-ups for sports. I also answer our phones, and emails from any potential members. I am an opener twice a week so that puts me in charge of our facility key, and all opening procedures.
• As for our kid zone, this is an amenity that we offer for our family plan members. Members are able to drop their children off in our kid zone in order to work out, do work, or participate with another child in their activity. This part of our YMCA is truly so much fun. I am in charge of kids from all different ages, some as young as 2 months. We get to color, draw and play games and truly interact with these kids. This job has helped develop my teaching and interactions with children in such an inspiring way.

During my time at Soccer Shots, I significantly strengthened my communication, leadership, and customer service skills. As a coach, I worked closely with children, parents, and staff, developing the ability to communicate effectively with individuals of all ages and backgrounds. This experience strengthened my confidence in working with children, managing groups, and creating a positive learning environment. I was also honored to receive the Coach of the Month award twice, recognizing my dedication to coaching and building positive relationships with families.

• I led soccer drills and activities to improve children's coordination, balance, agility, and fundamental soccer skills.
• Organizing group games that encouraged cooperation, sharing, sportsmanship, and positive interactions with peers.
• Encouraging children to try new skills, overcome challenges, and develop confidence in their abilities.
• I taught age-appropriate soccer techniques and rules to help children improve listening skills, focus, and following directions.

At Kohl’s, I worked as a sales floor associate across the Women’s, Juniors’, and Men’s departments. I was also cross-trained in cashiering, Amazon returns, and supported organization of warehouse stock operations, allowing me to gain experience in multiple areas of the store. This role strengthened my customer service, multitasking, organization, and memory skills while teaching me to adapt quickly to different responsibilities and customer needs.

• Assisting customers with product questions, locating merchandise, and finding items that met their needs.
• Maintained organized, clean, and well-stocked departments through merchandise recovery, folding, and restocking.
• Processing customer purchases accurately and efficiently while providing a positive checkout experience.
• Balancing responsibilities across multiple departments while learning new procedures, remembering tasks, and maintaining efficiency in a fast-paced retail environment.

As a Sales Associate at CM, I was responsible for maintaining fully stocked, organized shelves and ensuring merchandise was readily available for customers. I developed strong organizational skills by learning warehouse inventory locations and efficiently locating additional products as needed. Throughout my employment, I demonstrated hard work, dedication, and attention to detail by completing assigned tasks accurately, efficiently, and to a high standard.

• Learning inventory locations to quickly locate additional products and replenish sales floor stock.
• Ensured shelves and displays were neat, organized, and properly maintained.
• Prioritized assignments and completed tasks efficiently while maintaining accuracy.
• Demonstrated reliability, dedication, and a commitment to exceeding expectations on assigned projects.

As a Team Member and later Team Leader, I was responsible for ensuring that drive-through and front cashier stations were fully stocked, organized, and prepared for daily operations. I helped train employees, prepare workstations, and coordinate team breaks to ensure the team was ready for peak business hours. Through my strong work ethic, leadership, and reliability, I earned a promotion to Team Leader within just six months of employment.

• Supported and guided employees to ensure daily tasks were completed efficiently and accurately.
• Helped train team members on station procedures, responsibilities, and customer service expectations.
• Communicated with employees to keep stations organized, maintain workflow, and provide efficient customer service.
• Demonstrated dedication and strong performance, earning a promotion to Team Leader within six months of employment.

I volunteered at Citrus Valley Physical Therapy, gaining exposure to clinical rehabilitation and patient care while supporting staff in maintaining an organized, clean, and safe treatment environment.

• Observed physical therapy sessions and rehabilitation techniques.
• Contributed to maintaining an organized, clean, and safe treatment environment.
• Gained insight into patient support, clinical procedures, and physical therapy practices.

In high school, I was a four year varsity basketball player and boys manager, where I developed stronger teamwork, leadership, communication, and organizational skills. Those experiences taught me better discipline and responsibility, and the positive impact of supporting others while working towards a shared goal.

• Currently enrolled
• I am currently enrolled in Chaffey College to become a Pediatric Physical Therapy assistant.

I earned Physical Therapy Aide Certification with training in patient support, therapeutic exercises, and clinical safety through the city of Claremont.