LUCIA CATENA
Aurora,OH
Summary
A dedicated, long-time Shaker Schools employee with fifteen plus years of experience in administrative support and office administration. Detail oriented and organized professional with great customer service skills and experienced in daily office operations within the Treasurer's department who is dedicated to teamwork and professionalism.
Overview
33
33
years of professional experience
Work History
Accounting Specialist-Payroll
Shaker Heights City School District
Shaker Heights , OH
2019.04 - Current
- Provides support to the payroll department by handling administrative tasks such as responding to emails, phone calls, US mail and any other payroll related questions.
- Responsible for paying all supplemental contracts.
- Manages all civil and federal employee wage garnishments as well as child support and federal school loans while respecting privacy and maintaining strict confidentiality.
- Responsible for reviewing and paying all of Security's straight time and over time each pay.
- Pays all board approved temporary employees.
- Pays all district employees board approved for additional duties.
- After each pay, responsible for paying federal, state and local taxes, running pay reports, updating spreadsheets and setting up ACH payments to various vendors.
- Prepares and sends out multiple payroll reports and mails out vendor checks.
- Reviews and uploads all SERS hours for district employees each pay period.
- Maintains efficient filing and upkeep of employee files and folders.
- Assists with any unexpected or urgent payroll situations as needed.
- Assists the Treasurer with the handling of records retention and the disposal process for payroll records.
- Performs other duties as assigned to contribute to the overall effectiveness of payroll as well as the Treasurer's department as a whole.
Accounting Specialist-Payables
Shaker Heights City School District
Shaker Heights , OH
2012.10 - 2019.03
- Provided support to the accounting department by handling administrative tasks such as responding to emails, phone calls, mail and any accounting related questions.
- Responsible for paying all outside vendors.
- Maintained constant contact with vendors via phone and/or email on a daily basis and managed all vendor files.
- Approved requisitions and managed purchase orders daily.
- Paid the District's utility bills which included water, sewer, cable and phone.
- Assisted in records retention and the disposal process.
- Facilitated the flow of accounting information between the Treasurer's office and other departments within the district for such issues concerning purchase orders, coding questions and making purchases.
- Collected reports and information for the auditors.
- Prepared electronic and/or credit card payments.
- Paid quarterly property taxes.
- Assisted in handling the Treasurer's phone calls when needed and also assisted the Senior Executive Assistant to the Treasurer with helping to set up and prepare for meetings in the building.
Clerical Substitute
Shaker Heights City School District
Shaker Heights , OH
2010.10 - 2012.09
- Worked frequently for many Administrative Assistants throughout the district doing various clerical and administrative duties.
- Often worked at the high school, middle school and the administration building, which including filling in for the administrative assistant to the Treasurer.
- My duties included answering phones, responding to emails, filing and maintaining records, interacting with employees and/or parents when necessary and many other various duties that were asked of me.
Switchboard Operator
University Mednet
Euclid , OH
1991.03 - 2000.08
- Operated a 20 line switchboard for over 120 doctors.
- Answered hundreds of calls daily from patients, doctors and employees.
- Daily tasks were taking messages, contacting on-call doctors and triaging calls while remaining calm and having the ability to multi task during high stress situations.
- Trained new employees new to the office.
- Assisted in the mailroom organizing mail for hundreds of employees.
- Maintained doctor files and prepared reports needed for them.
- Possessed high customer service skills and learned to work quickly yet efficiently in a fast paced environment.
Education
High School Diploma -
Villa Angela Academy
Cleveland, Ohio1990-06
Skills
- Teamwork
- Organization
- Communication
- Attention to detail
- Multitasking
- Customer Service
Timeline
Accounting Specialist-Payroll
Shaker Heights City School District
2019.04 - Current
Accounting Specialist-Payables
Shaker Heights City School District
2012.10 - 2019.03
Clerical Substitute
Shaker Heights City School District
2010.10 - 2012.09
Switchboard Operator
University Mednet
1991.03 - 2000.08
High School Diploma -
Villa Angela Academy
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