Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lucia DiLoreto

Department Manager
Watertown,United States

Summary

Over 30 years' experience in retail. I was a supervisor for Big Y, some of the responsibilities included supervising the operations of 25 stores throughout Massachusetts and Connecticut in the Health and Beauty Care Department,

Currently top 5% in the district for sales

Trained and motivated employees as well as worked closely with Buyers, Store Managers and District Managers to increase sales and enforce company policies.

I organized resets and remodels as well as new store openings

Overview

39
39
years of professional experience

Work History

Department Manager

Big Y Foods
Bethel, CT
07.1994 - Current
  • Order and maintain stock levels for Grocery, Health and Beauty Care and General Merchandise Departments
  • Train and motivate employees in different departments
  • Scheduling
  • Receiving
  • Build displays to maximize sales
  • Control Inventory
  • Control Shrink
  • Customer service

Customer Service Manager

Edwards Food Warehouse
Waterbury, CT
06.1983 - 07.1994
  • Scheduling employees according to daily sales forecast
  • Cash office operations and procedures, cash reports, balancing cash drawers, daily deposits
  • Payroll
  • Trainer
  • Hiring
  • Employee reviews and/or disciplinary actions
  • Customer Service
  • Control Shrink

Education

Buisiness

Cornell Univerity
Ithaca, NY
06.2021

High School Diploma -

Holy Cross
Waterbury, CT
05.1985

Business

Mattatuck Community College
Waterbury, CT
1985

Skills

  • Relationship building and management
  • Business development and planning
  • Recruiting and Hiring
  • Product and service sales
  • Order management
  • Strategies and goals

Timeline

Department Manager

Big Y Foods
07.1994 - Current

Customer Service Manager

Edwards Food Warehouse
06.1983 - 07.1994

Buisiness

Cornell Univerity

High School Diploma -

Holy Cross

Business

Mattatuck Community College
Lucia DiLoretoDepartment Manager