Lucia Fatica
Irvington
Summary
Results-driven Accounts Assistant with background in finance and accounting. Demonstrated ability to manage financial records, prepare invoices, and handle payments. Strong communication skills paired with competence in using financial software tools. Noteworthy contributions include streamlining processes for improved efficiency and accuracy of reports.
Overview
25
25
years of professional experience
Work History
Accounts Assistant
Consortra translations
New York
08.2020 - Current
- Responded promptly to customer inquiries regarding their account status or payment history.
- Reduced financial discrepancies by verifying accounting statements.
- Handled accounts payable and receivable, including invoicing and payment processing.
- Maintained organized records of all customer accounts receivable activity.
- Monitored customer account details for non-payments, delayed payments, and other irregularities.
- Enhanced customer satisfaction through prompt and courteous handling of all inquiries and complaints.
- Communicated effectively with clients to ensure timely collections.
- Coded invoices to maintain organized and accurate records.
- Reconciled bank statements on a regular basis.
- Produced reliable reports by checking financial statements for accuracy.
- Supported the finance team with ad-hoc projects and financial analysis as required.
- Managed vendor relations through timely invoice payments and resolving any outstanding payment disputes.
- Reconciled bank statements and resolved discrepancies to ensure accurate financial reporting.
- Researched, analyzed and resolved billing issues with customers or vendors promptly.
Accounts Receivable Coordinator
Geotext Translations
New York
09.2015 - 07.2020
- Managed invoice accounts and maintained accurate data records.
- Prepared weekly sales reports detailing overdue invoices.
- Tracked outstanding payments and initiated collection efforts.
- Contacted clients via email and phone to confirm payment status.
- Updated CEO and Client Managers on collection progress and outstanding amounts.
- Created and issued invoices to clients promptly.
- Troubleshot client issues and revised invoices as needed.
- Investigated past due accounts and established payment plans with customers.
Finance Assistant
Geotext Translations
New York
12.2013 - 08.2015
- Managed invoicing and correspondence for over 100 global clients.
- Assisted sales team with charge calculations and revisions prior to client communication.
- Contacted clients about outstanding invoices and confirmed potential payment dates.
- Entered data into accounting software packages accurately and efficiently.
- Addressed client queries regarding invoices and ongoing projects or translations.
- Performed database entry updates to keep information current.
Art Room Volunteer
PS 183 Robert Louis Stevenson School
New York
09.2010 - 12.2014
- Supported art teacher in setting up and clearing materials for class activities.
- Mounted and displayed artwork throughout school premises.
- Organized annual art show, facilitating smooth execution of events.
- Interacted with students to address inquiries and provide assistance.
Project Manager Assistant
Geotext Translations
New York
11.2012 - 12.2013
- Managed translator/editor file queries in a structured inbox system.
- Processed translator returns efficiently to ensure timely project progress.
- Prepared translations for thorough review by proofreading department.
- Collaborated with translators on glossaries, missing text, and related queries.
- Assisted Project Managers by providing accurate word counts for legal documents and various tasks.
Installations Coordinator
Bloomberg L.P.
London
01.2002 - 01.2008
- Managed 250 client accounts across Switzerland, France, and Italy to enhance satisfaction.
- Delivered integration support for Bloomberg products on client networks to optimize infrastructure.
- Acted as project manager for installations, coordinating cross-departmental collaboration to meet deadlines.
- Provided technical support for Bloomberg products, including Blackberry and biometric authentication.
- Trained and mentored new team members to ensure operational consistency.
- Troubleshot installation issues to maintain seamless service delivery.
- Led bespoke projects, including client relocations, ensuring uninterrupted operations.
- Conducted client meetings in Geneva and Lugano to discuss bandwidth upgrades and communication lines.
Receptionist/Communications Assistant
Manro Haydan Trading
London
01.2000 - 01.2002
- First point of communication into high volume trading company in reception and on phone.
- Supported Office Manager in ordering supplies and posting accounts to page.
- Responsible for ordering and arranging repairs for traders' cell phones and pagers.
- Provided administrative management for IT department.
- Successfully liaised with a new communication provider and saved company money by moving traders onto new contracts with different provider and upgrading cell and pagers.
Education
BA - Modern Languages
University of Westminster
London01.1999
Skills
- Bilingual proficiency
- Accounts payable
- Accounts receivable
- Data entry
- Ledger and journal entries
- Microsoft office
- Vendor relationship management
- Quickbooks
- Invoicing processes
- Effective communication
- Attention to detail
Additional Information
Extensive office experience in fast-paced, deadline-sensitive finance settings. Skilled at managing multiple projects and responsibilities simultaneously and maintaining composure under pressure. Proficient in Microsoft Office applications including Outlook, Excel, Word and PowerPoint. Well-versed in Bloomberg system, Internet Explorer and web search/navigation. Fully bilingual in English and Italian. Excellent knowledge of French.
Personal Information
Work Permit: Authorized to work in the US for any employer
Affiliations
- Crosswords and puzzles
- Drawing and Painting
- Hiking
- Volunteer with NY Cares
- Gardening
- Italian conversation lessons - Volunteer work
Languages
Italian
Native/ Bilingual
French
Professional
References
References available upon request.
Timeline
Accounts Assistant
Consortra translations
08.2020 - Current
Accounts Receivable Coordinator
Geotext Translations
09.2015 - 07.2020
Finance Assistant
Geotext Translations
12.2013 - 08.2015
Project Manager Assistant
Geotext Translations
11.2012 - 12.2013
Art Room Volunteer
PS 183 Robert Louis Stevenson School
09.2010 - 12.2014
Installations Coordinator
Bloomberg L.P.
01.2002 - 01.2008
Receptionist/Communications Assistant
Manro Haydan Trading
01.2000 - 01.2002
BA - Modern Languages
University of Westminster