Lucia Garcia
Mt Crawford,VA
Summary
Certified Nursing Assistant working at Sunnyside Retirement Community, providing Assistance with Activities of Daily Living as well as monitoring vital signs. Strong work ethic and fluent in English & Spanish. Excelled in multitasking and organization. Certified in CPR and skilled in providing Heimlich Maneuver. Very loving and compassionate caregiver. I love to care for my patients in the best way possible, not just making sure they're safe but also making them laugh and feel loved.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CNA
Sunnyside Retirement Community
03.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
CNA Student
Sunnyside Retirement Community
10.2023 - 01.2024
- Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
- Participated in ongoing education opportunities to enhance knowledge base and stay up-to-date on industry best practices as a CNA student.
- Monitored vital signs regularly, reporting any abnormal findings promptly to nursing staff for timely interventions.
Service Manager
Chipotle Mexican Grill
03.2018 - 03.2024
- Resolved customer complaints in professional and timely manner.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
Order Picker
Amazon FC
05.2023 - 09.2023
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
Merchandise Selector
Marshalls Distribution Center
03.2021 - 03.2023
- Utilized warehouse management system software for accurate tracking of items picked, packed, and shipped.
- Achieved on-time delivery of orders by prioritizing tasks based on shipping schedules and deadlines.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Facilitated smooth workflow between departments by promptly communicating any discrepancies or issues encountered during the picking process.
- Assisted in inventory control efforts by conducting regular cycle counts and updating stock records accordingly.
Housekeeper
Massanutten Resort
01.2017 - 03.2018
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Used hospitality corners on beds to provide comfort for guest.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Interacted pleasantly with guest while performing daily duties.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Education
High School Diploma -
Turner Ashby High School
Bridgewater, VA08.2018
Skills
- Fluent English & Spanish
- Multitasking & Organization
- Strong work ethic
- Compassionate patient care
- Vital signs monitoring
- Compassion and Empathy
- Certification in CPR
- Heimlich Maneuver
Certification
- CNA - Certified Nurse Assistant
- CPR Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
CNA
Sunnyside Retirement Community
03.2024 - Current
CNA Student
Sunnyside Retirement Community
10.2023 - 01.2024
Order Picker
Amazon FC
05.2023 - 09.2023
Merchandise Selector
Marshalls Distribution Center
03.2021 - 03.2023
Service Manager
Chipotle Mexican Grill
03.2018 - 03.2024
Housekeeper
Massanutten Resort
01.2017 - 03.2018
High School Diploma -
Turner Ashby High School
- CNA - Certified Nurse Assistant
- CPR Certified
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