Alex Baumgartner
Mount Crawford,VA
Summary
Hello! My name is Alex Baumgartner; I'm an energetic and results-driven professional with a true passion for creating exceptional customer experiences and leading teams. Experienced in driving sales, love for customer service, and team collaboration, with the ability to motivate others and drive performance. Skilled at handling fast-paced environments, solving problems on the go, and keeping the water settled while doing so. I thrive on building relationships, boosting team morale, and ensuring every customer walks away happy—how every customer should leave Buc-ee's. Ready to bring my dedication, work ethic, and positive attitude to take on the Assistant Manager role, and contribute to Buc-ee’s continued success.
Overview
4
4
years of professional experience
Work History
Sales Professional
Massanutten Resort
06.2024 - Current
- Conduct presentations and tours for potential clients to showcase timeshare properties.
- Develop and maintain a thorough knowledge of the timeshare products and services offered.
- Build and maintain strong relationships with clients, providing exceptional customer service.
- Identify client needs, and tailor sales presentations to address their specific interests and concerns, while utilizing various sales techniques to engage clients and close sales effectively.
Personal Trainer Internship
The Weight Club at Virginia Tech
12.2023 - 05.2024
- Conducted individualized training sessions for clients, focusing on their specific fitness goals and needs.
- Ensured the safety and well-being of clients during training sessions, implementing proper techniques and protocols to prevent injury, and promote optimal performance.
- Collaborated closely with a diverse team of trainers to optimize client experiences during peak hours, coordinating schedules, and supporting my fellow interns in delivering personalized care and guidance.
- Motivated clients to reach their personal best by providing positive reinforcement.
Customer Sales Associate
Wawa
05.2021 - 09.2023
- Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management.
- Maintained store cleanliness, and assisted with inventory management.
- Resolved customer inquiries and collaborating with the team were essential aspects of my job.
- Completed company training programs, and consistently met or exceeded daily sales targets.
Education
Bachelor's - Human Nutrition and Exercise Science
Virginia Tech
01-2024
Skills
- Point-of-sale system
- Advanced Sales
- Team leadership
- Strong communication
- Complex Problem-solving
- Complaint resolution
Timeline
Sales Professional
Massanutten Resort
06.2024 - Current
Personal Trainer Internship
The Weight Club at Virginia Tech
12.2023 - 05.2024
Customer Sales Associate
Wawa
05.2021 - 09.2023
Bachelor's - Human Nutrition and Exercise Science
Virginia Tech
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