DAVID LEVINE

Dynamic Customer Service and Retail Sales Professional with a proven track record at Macy’s, excelling in customer needs assessment and product knowledge. Demonstrated leadership and problem-solving skills while managing high-volume inquiries at Pershing/BNY, ensuring swift resolutions and enhancing customer satisfaction. Committed to creating positive shopping experiences and fostering client relationships.

• David, Levine, 4567 Main Street, City, State, 98052, (718) 555–0100, robin@example.com, An experienced Customer Service/Retail Professional with strong communication skills and a clearly defined sense of responsibility and priorities. A get it done attitude, articulate and detail oriented., Customer Service/Retail Sales Professional, Macy’s, 09/01/10, 04/30/25, Provide outstanding customer service and product knowledge in the Fine Jewelry/Watch Complex, Created a positive shopping experience, Built relationships with customers through the my-client program, Engage with customers to understand their needs and make recommendations regarding those needs, Technical Specialist/Sr. Helpdesk Analyst, Pershing/BNY, Jersey City, NJ, 01/01/00, 12/31/08, Manage customer calls at a high-volume technology call center., Responded rapidly to customer calls, Made a goal to be ready for the next call and answering emails, Ensure that all resolved and/or rejected trouble tickets are acted upon and communicated back to the end-user in a timely manner, Associate of Science, Business Administration, Morris County College, 01/01/84, 12/31/87, Bachelor's Degree, Communication Arts, Ramapo College of NJ, 01/01/87, 12/31/90, Creativity, Leadership, Organization, Problem solving, Teamwork
• Robin, Zupanc, 4567 Main Street, City, State, 98052, (718) 555–0100, robin@example.com, State your career goals and show how they align with the job description you’re targeting. Be brief and keep it from sounding generic. Be yourself., Paralegal, The Phone Company, 01/01/20XX, Current, Summarize your key responsibilities and accomplishments. Where appropriate, use the language and words you find in the specific job description. Be concise, targeting 3-5 key areas., Paralegal, Trey Research, 01/01/20XX, 01/01/20XX, Summarize your key responsibilities and accomplishments. Here again, take any opportunity to use words you find in the job description. Be brief., Paralegal, Adatum Corporation, 01/01/20XX, 01/01/20XX, Summarize your key responsibilities and accomplishments. Where appropriate, use the language and words you find in the job description. Be concise, targeting 3-5 key areas., A.A., Paralegal Studies, Jasper University, 01/01/20XX, 01/01/20XX, Creativity, Leadership, Organization, Problem solving, Teamwork