Lucia Johnle
Tampa,FL
Summary
Offering strong interpersonal skills and passion for customer service, well-suited to thrive in busy and dynamic environment. Brings ability to quickly learn and adapt, combined with effective communication and organizational abilities. Ready to use and develop communication and multitasking skills in a medical assisting role.
Overview
3
3
years of professional experience
Work History
Hostess
The Jupiter Grill
09.2024 - 08.2025
- Oversee server balance and table turnover to ensure that customers were properly seated and satisfied.
- Assigned patrons to tables that were appropriate for their needs and rotated the restaurant sections.
- Managed over 50 customer calls per day
- Provide high-end customer service to waiting guests through entertainment and conversation, while also handling customer complaints and concerns in a professional and courteous manner.
Barista
Oceana Coffee Cafe
09.2022 - 01.2025
- Built positive customer relationships, which helped drive a steady increase in tip totals during my scheduled shifts.
- Interacted with customers in a pleasant manner to promote a fun, positive atmosphere during busy periods. In
- Was in charge of making coffee, cleaning the dining areas, opening the register, and other opening duties.
Education
Bachelor of Science - Health Sciences
University of South Florida
Tampa, FL12-2029
Diploma - High School
Jupiter Community High School
Jupiter, FL05-2025
Skills
- Multitasking and prioritization
- Organizational skills
- Hospitality service expertise
- Professional demeanor
- Customer service
- Effective multitasking
- Interactive communication skills
- Customer service expertise
Accomplishments
- Earned AP Scholar Award for receiving scores of 3 or higher on three or more AP Exams.
- Earned the Florida Academic Scholars (FAS) Award and Scholarship for achieving a 29 ACT score, maintaining a weighted GPA of 3.50, and having 100+ hours of community service.
Timeline
Hostess
The Jupiter Grill
09.2024 - 08.2025
Barista
Oceana Coffee Cafe
09.2022 - 01.2025
Bachelor of Science - Health Sciences
University of South Florida
Diploma - High School
Jupiter Community High School
Alpha Delta Pi — Epsilon Lambda Chapter, USF
- Member (2025-present)
- Organized and participated in chapter service and philanthropic events, gaining hands-on experience in event planning, time management, and community outreach-transferable skills for patient care coordination and a clinical environment.
- Balanced academic coursework with sorority responsibilities, demonstrating strong organizational skills, reliability, and a commitment to service and leadership.