Lucia Loscavo
Geneva,IL
Summary
A trilingual, dedicated professional with a strong background in front desk management and client relations. Known for exceptional organizational skills and punctuality, ensuring smooth operations and positive customer experiences. Personable, energetic, equipped with a keen eye for detail.
Overview
5
5
years of professional experience
Work History
Receptionist
University of Music- Mizzou
Columbia, MO
09.2025 - Current
- Greeted and assisted visitors, providing information about programs and services.
- Manage front desk operations and provide professional customer service.
- Handle administrative and organizational tasks efficiently.
Receptionist
Coco Nail Bar
South Elgin, IL
06.2024 - 05.2025
- Processed payments and maintained organized front desk operations.
- Delivered high-level customer service in a fast-paced environment.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Sales Associate
Loscavo Olive Oil- Family Business
Geneva, IL
02.2021 - 05.2024
- Provided product knowledge and personalized recommendations.
- Built strong customer relationships to drive repeat business.
- Managed transactions and supported daily store operations.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Hollister- Geneva Commons
Geneva, IL
08.2023 - 11.2023
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained visual merchandising standards to align with brand guidelines and promote sales.
- Processed transactions efficiently while ensuring accuracy in cash handling and inventory management.
- Collaborated with team members to achieve daily sales targets and improve store performance.
Education
High School Diploma -
Geneva Community High School
Geneva, ILSkills
- Trilingual (English, Italian, French)
- Front desk operations
- Positive and professional
- Punctual and reliable
- Attention to detail
- Organization skills
- Telephone skills
- Customer/Client relations
- Schedule management
- Greeting and seating clients
Languages
English
Native or Bilingual
French
Native or Bilingual
Italian
Native or Bilingual
Timeline
Receptionist
University of Music- Mizzou
09.2025 - Current
Receptionist
Coco Nail Bar
06.2024 - 05.2025
Sales Associate
Hollister- Geneva Commons
08.2023 - 11.2023
Sales Associate
Loscavo Olive Oil- Family Business
02.2021 - 05.2024
High School Diploma -
Geneva Community High School