Lucia Maldonado Vega
Aurora,IL
Summary
Reliable professional with excellent communication, time management, multitasking, and administrative skills. Bilingual-fluent in English and Spanish, detail-orientated individual who works very well with a team and customers. Aiming to leverage my abilities to successfully fill the vacancy and your company. Frequently praised as hard-working, solution focus and self-learner by my peers and managers. I can be relied upon to help a company achieve its goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bilingual Customer Account Specialist (In Sales &
BioBlend Renewable Resources
09.2022 - 07.2024
- Collect client's medical history
- Enter policies and send to the carrier
- Educate clients on products and policies
- Identify new needs and renew policies.
Insurance Broker,Recruiter & Trainer
PHP Agency
11.2017 - 10.2021
- Recruit and develop new agents
- Meet with clients and run financial analysis strategies
- Present suitable products for the clients and run policies
- Run illustrations and case analysis.
Design Office Administrator & Customer Account Specialist
Sonoco Display & Packaging
07.2014 - 07.2021
- Maintained office & design office's needs
- Answer the phone and handle mail correspondence
- Handled logistics and coordination of company events
- Manage Ariba Purchasing & Receivables system for multiple design offices
- JDE Account Receivable for multiple design offices
- In sales support
- Manage Evanage system for customer Bayer account
- In sales support
- Manage Johnson & Johnson, Fritos, and other customer accounts
- In sales support
- Manage NewBiz internal system customer's account
- Manage Bill of Materials and display's product
- Translate Technical and assembly sheets
- Assist designers to build and package corrugate displays
- Order and organize product and testing products.
Hospitality- Serve, Expediter & Assistant Manager
Hospitality
09.2008 - 12.2014
- Greeted and accommodated guests, building positive experience from first interaction
- Serve and handle customer's food and satisfaction
- Run the food line orders
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Train new employees.
Spanish Medical Interpreter
Metaphrasis Language and Cultural Solutions LLC
01.2011 - 07.2013
- Provided accurate and reliable Spanish medical interpreting services to patients, families, and healthcare providers in a variety of settings
- Employed professional ethics when handling confidential patient information according to HIPAA regulations.
Education
Associate in Science (A.S.) in Business -
Moraine Valley Community College
Pursuing BA -
Skills
- SKILLS: Microsoft Word, Excel, Power Point, PDF Editing, Outlook, Office 365,Teams,Epicor, JDE, SAP, Ariba, Oracle, Evantage, NewBiz, BI (inventory management), QuickBooks, Epicor & Monday CRM System, Vision4-label system, Software & System developing
- CERTIFICATIONS: Spanish Medical, Education, Legal Interpreter and Translator, Epicor, Life, Health and Annuities State License, Landmark Forum Leadership Program
Certification
- Spanish Medical Interpreter
- Microsoft Excel, Power Point, Word, Adobe
- Landmark Leadership Program
References
- Dan Gabriel, BioBlend General Manager, (847) 815-8104, Dan.Gabriel@bioblend.com
- Megan McNab Bekker, RSM, SoCal & Global Business Development Supervisor, (925) 727-2340, megbekker@gmail.com
- Andre Smith, Sonoco/Hood Container Supervisor, (630) 789-1111, Andre.smith@hoodcontainer.com
- Syed Ali Sirajuddin, Illinois Senior Department of Transpiration Neighbor Laboratory Technician, (630) 770-7445
- Jeff Hart, BioBlend CEO, (847) 867-1300, Jeff@bioblend.com
Volunteer Experience
- Local Church Daycare & ESL
- Landmark Forum Leadership Program
Timeline
Bilingual Customer Account Specialist (In Sales &
BioBlend Renewable Resources
09.2022 - 07.2024
Insurance Broker,Recruiter & Trainer
PHP Agency
11.2017 - 10.2021
Design Office Administrator & Customer Account Specialist
Sonoco Display & Packaging
07.2014 - 07.2021
Spanish Medical Interpreter
Metaphrasis Language and Cultural Solutions LLC
01.2011 - 07.2013
Hospitality- Serve, Expediter & Assistant Manager
Hospitality
09.2008 - 12.2014
Associate in Science (A.S.) in Business -
Moraine Valley Community College
Pursuing BA -
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