Lucia Matteucci
Davenport
Summary
Dedicated and detail-oriented professional with a strong background in time management, communication, and problem-solving. Experienced in adapting to high-pressure environments and maintaining organizational efficiency. Proven track record of providing excellent patient and team support. Eager to transition into the healthcare field.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Sunshine ABA
01.2025 - Current
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
- Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
- Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
Accounts Payable Specialist / Intern
Christie Lites
10.2022 - Current
- Processed high volumes of invoices and payments efficiently, ensuring accuracy to reduce errors by 23%
- Maintained detailed records and communicated effectively with vendors, fostering professional relationships
- Prepared organized reports and documentation for audit teams, demonstrating precision and timeliness
Barista Trainer
Starbucks Coffee
07.2021 - 01.2024
- Trained and mentored new team members, developing personalized learning plans and conducting regular evaluations
- Delivered excellent customer service, fostering positive relationships in a fast-paced environment
- Monitored and maintained workplace cleanliness and organization, emphasizing safety and efficiency
Education
A.A. - Biomedical Sciences
Valencia College
05.2026
Skills
- Patient-Centered Care
- Strong Communication & Prioritization
- Attention to Detail & Documentation
- Critical Thinking & Problem Solving
- Team Collaboration & Leadership
- Basic Life Support(BLS) Certified
- Patient counseling
- HIPAA requirements
Certification
- Basic Life Support (BLS), SaveaLife, 10/01/24
- 40-hour Behavior Technician Series, Relias, 08/01/24
- Teach English as a Foreign Language (TEFL), MyTEFL, 01/01/24
Accomplishments
- Gained foundational knowledge in biomedical sciences applicable to healthcare roles, including medical terminology, patient care ethics, and behavioral sciences.
- Completed coursework in critical thinking and effective communication, enhancing patient interaction skills.
Timeline
Registered Behavior Technician
Sunshine ABA
01.2025 - Current
Accounts Payable Specialist / Intern
Christie Lites
10.2022 - Current
Barista Trainer
Starbucks Coffee
07.2021 - 01.2024
A.A. - Biomedical Sciences
Valencia College
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