Olivia Zarantonello
Merrillville,IN
Summary
Dedicated Registered Behavior Technician with expertise in crisis management and interdisciplinary collaboration. Skilled in applying therapeutic play strategies to enhance patient well-being and engagement. Proven ability to develop innovative behavior intervention plans, with a strong focus on client engagement and bilingual communication.
Overview
8
8
years of professional experience
Work History
REGISTERED BEHAVIOR TECHNICIAN (ABA)
LIGHTHOUSE AUTISM CENTER
VALPARAISO, IN
08.2024 - Current
- Built strong relationships with patients to promote health improvement and reduce self-harming behaviors.
- Assisted patients with daily living activities, ensuring a supportive environment.
- Employed therapeutic techniques to engage students during play activities.
- Developed and implemented personalized behavior intervention plans.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Maintained accurate and detailed records of patient care, condition, progress, and concerns.
- Led individual and group therapy supporting prescribed procedures.
- Participated in team meetings to discuss case updates and collaborate on treatment plans.
WAITRESS
VILLA MACRI RISTORANTE
GRANGER, IN
06.2022 - 08.2024
- Demonstrated excellent customer service skills while working in a fast-paced environment
- Always maintained a positive attitude towards guests by providing friendly conversation during interactions
- Managed multiple tasks simultaneously while maintaining high-quality standards of service
SOFTBALL INSTRUCTOR
RBI'S UNLIMITED
SOUTH BEND, IN
08.2023 - 05.2024
- Communicated regularly with parents about their child's progress and any issues that arose during practice or games.
- Conducted detailed video analysis to improve individual player techniques.
- Suggested exercise modifications to individual athletes to avoid strain and injury.
- Incorporated sports psychology into coaching philosophy emphasizing concepts such as goal setting and visualization techniques.
- Advocated for student-athlete academic success and balanced scheduling between sports and studies.
- Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
VOLUNTEER
A ROSIE PLACE FOR CHILDREN
SOUTH BEND, IN
11.2023 - 05.2024
- Managed cases of medically fragile children
- Provided respite care for families
- Provided experiences and opportunities that this population does not always have the ability to experience
VOLUNTEER
SOUTH BEND MEMORIAL HOSPITAL
SOUTH BEND, IN
08.2021 - 12.2022
- Rounded on patients (Pediatrics & Pediatric Hematology/Oncology) to serve the physical and emotional needs of them and their families
- Provided social support and engagement to lessen the intimidation of hospital experiences and procedures
CASHIER/SERVER
Buffalo Wild Wings
LA PORTE, IN
09.2016 - 06.2022
- Provided exceptional service to a high volume of daily customers.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Implemented feedback from customers to improve service quality and menu offerings.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education
Bachelor of Arts - Psychology
Indiana University South Bend
South Bend, IN05.2024
Skills
- Grief and emotional support
- Patient-centered care
- Developmentally appropriate plans
- Behavior intervention planning
- Crisis management
- Bilingual communication
- Client engagement
- Interdisciplinary collaboration
- Therapeutic techniques
Languages
English
Native/ Bilingual
Spanish
Professional
References
References available upon request.
Affiliations
- Gardening
- Painting
- Reading
- Baking
Timeline
REGISTERED BEHAVIOR TECHNICIAN (ABA)
LIGHTHOUSE AUTISM CENTER
08.2024 - Current
VOLUNTEER
A ROSIE PLACE FOR CHILDREN
11.2023 - 05.2024
SOFTBALL INSTRUCTOR
RBI'S UNLIMITED
08.2023 - 05.2024
WAITRESS
VILLA MACRI RISTORANTE
06.2022 - 08.2024
VOLUNTEER
SOUTH BEND MEMORIAL HOSPITAL
08.2021 - 12.2022
CASHIER/SERVER
Buffalo Wild Wings
09.2016 - 06.2022
Bachelor of Arts - Psychology
Indiana University South Bend
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