Lucia Melendez
Deltona,FL
Summary
Proven track record of enhancing customer satisfaction and fostering positive environments, as demonstrated during my time at Moes Southwestern Grill. Skilled in cash handling and customer engagement, I excel in teamwork and adaptability, significantly contributing to operational efficiency and client trust. My strong work ethic and problem-solving abilities ensure high-quality service delivery.
Overview
1
1
year of professional experience
Work History
Babysitter
Family Friends & Others
07.2023 - Current
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Prepared healthy, age-appropriate snacks and meals.
House Cleaner
Family Friends & Others
06.2023 - Current
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
Crew Member
Moes Southwestern Grill
06.2023 - 07.2024
- Worked front counter
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Richmond Milburn Academy
Deltona, FL05.2024
Skills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Adaptability and Resilience
- Customer Service
- Teamwork and Collaboration
- Cash Handling
- Problem-Solving
- Customer Engagement
- Safety awareness
Timeline
Babysitter
Family Friends & Others
07.2023 - Current
House Cleaner
Family Friends & Others
06.2023 - Current
Crew Member
Moes Southwestern Grill
06.2023 - 07.2024
High School Diploma -
Richmond Milburn Academy