Lucia Sanchez
Milwaukee,WI
Summary
I'm a friendly and enthusiastic team player who loves delivering great customer service. I enjoy working with others to create positive experiences and always strive to put my best foot forward. I’m open to learning new things and take on challenges with a positive attitude. I’m excited to contribute to a supportive team and help make a difference!
Overview
2
2
years of professional experience
Work History
Cashier/Front End Supervisor
Pick N Save
Milwaukee, WI
09.2022 - 12.2024
- Trained new employees in customer service techniques and store policies.
- Organized staff schedules to maximize efficiency
- Monitored cash register transactions to ensure accuracy and compliance with company policies.
- Developed and implemented strategic plans for front end operations to ensure customer satisfaction.
Hostess/Operation Planner
paloma taco and tequila
Bay View, WI
04.2024 - 07.2024
- Monitored daily operations and reported irregularities to management.
- Conducted capacity planning, resource allocation, and scheduling activities.
- Coordinated efforts between various departments to optimize workflow processes.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Managed dining room layout to maximize efficiency of staff members.
- Served as point-of-contact for resolving guest complaints or special requests.
- Performed light administrative duties such as filing documents and taking messages.
Education
Associate of Arts - Cosmetology
Milwaukee Area Technical College
Milwaukee, WI05-2024
High School Diploma -
Saint Thomas More High School
Milwaukee, WI06-2023
Skills
- Computer software proficient
- Collaboration
- Critical thinking
- Adaptability
- Service orientated
- Dependable
Languages
Spanish
Native/ Bilingual
Timeline
Hostess/Operation Planner
paloma taco and tequila
04.2024 - 07.2024
Cashier/Front End Supervisor
Pick N Save
09.2022 - 12.2024
Associate of Arts - Cosmetology
Milwaukee Area Technical College
High School Diploma -
Saint Thomas More High School
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