Lucia Schirmer
Bethel,CT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
27
years of professional experience
Work History
Purchaser
Cascades Containerboard Packaging
03.2023 - Current
- Communicated with vendors regarding inventory needs
- Collaborated with sales team to identify and fulfill customer needs.
- Worked well in a team setting, providing support and guidance.
- Maintained consistent email communication with suppliers to confirm and track orders and verify price revisions on purchase orders.
- Checked items received against items ordered by verifying BOL's.
- Prepared purchase orders using SAP systems, ensuring accurate data entry and timely communication with suppliers.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
Customer Service Representative
Cascades Containerboard Packaging
05.2015 - 05.2023
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
- Prepared quotes
- Liaison with manufacturing, logistics salesteam and accounting.
- Served customers with knowledgeable, friendly support at every stage.
Paraprofessional
Bethel School District
10.1996 - 05.2014
- Conducted weekly review sessions to help students prepare for exams.
- Contributed to increased student retention by providing academic support and mentoring during after-school programs.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
Education
Marketing
Mercy College
Dobbs Ferry, NYHigh School Diploma -
Westlake High School
Thornwood, NY06.1979
Skills
- Invoice Payment Authorization
- Attention to Detail
- Ordering and Purchasing
- Order tracking
- Customer Service
- Proficient in SAP
- Scheduling
Timeline
Purchaser
Cascades Containerboard Packaging
03.2023 - Current
Customer Service Representative
Cascades Containerboard Packaging
05.2015 - 05.2023
Paraprofessional
Bethel School District
10.1996 - 05.2014
Marketing
Mercy College
High School Diploma -
Westlake High School