LUCIA TURIAKOVÁ
Vero Beach,FL
Summary
Professional hospitality worker with strong background in delivering exceptional dining experiences. Proven ability to work with teams to ensure efficient service and guest satisfaction. Skilled in multitasking, problem-solving, and adapting to changing environments. Known for reliability, strong communication skills, and positive attitude.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Restaurant Server
John's Island Club
Vero Beach, FL
10.2019 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Served food and beverages promptly with focused attention to customer needs.
Restaurant Server
Hyannisport Club
Hyannis, MA
05.2024 - 10.2024
- Bussed and reset tables to keep dining room and work areas clean.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
Restaurant Server
Eastward Ho
Chatham, MA
05.2022 - 10.2022
- Bussed and reset tables to keep dining room and work areas clean.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
Restaurant Supervisor
Gino Park Palace
Slovakia
09.2019 - 11.2021
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
Restaurant Server
Grandior Hotel
Prague,CZ
09.2018 - 10.2019
- Served food and beverages promptly with focused attention to customer needs.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
Restaurant Supervisor
Malmaison Hotel
Aberdeen, Scotland
04.2017 - 07.2018
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
Restaurant Server
Malmaison Hotel
Aberdeen,Scotland
11.2014 - 04.2017
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Bussed and reset tables to keep dining room and work areas clean.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
Education
English Language -
North East Scotland College
Aberdeen, Scotland06.2016
Maturity Exam - Biology, Chemistry, German Language
Slovakia
05.2014
Skills
- Microsoft Office,Internet
- Basic wine, cocktails and spirit knowledge
Personal Information
Nationality: Slovak
Drivinglicenses
- Slovak Driving license AM,B1,B
- Floridian Driving license
Certification
- First Aid Certification - American Red Cross.
Languages
English
Professional Working
German
Professional Working
Polish
Elementary
Czech
Full Professional
Timeline
Restaurant Server
Hyannisport Club
05.2024 - 10.2024
Restaurant Server
Eastward Ho
05.2022 - 10.2022
Restaurant Server
John's Island Club
10.2019 - Current
Restaurant Supervisor
Gino Park Palace
09.2019 - 11.2021
Restaurant Server
Grandior Hotel
09.2018 - 10.2019
Restaurant Supervisor
Malmaison Hotel
04.2017 - 07.2018
Restaurant Server
Malmaison Hotel
11.2014 - 04.2017
Maturity Exam - Biology, Chemistry, German Language
Slovakia
English Language -
North East Scotland College