Lucian Sheldon-Wesley
New York,NY
Summary
Lucian is a driven worker, with a solid background in customer service and hospitality. They are an excellent communicator and have the ability to make every guest feel at home. Lucian is a team player and prioritizes collaboration in everything that they do. They are upbeat and friendly and thrive in a fast paced enviroment.
Overview
5
5
years of professional experience
Work History
Server/Host
El Nico Restaurant
05.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Used Resy and Opentable to swiftly seat guests.
- Worked with the Toast POS system to take guest orders as well as Toast handhelds to close out guest's checks.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Host/Packer
Bites Asian Kitchen and Bar
05.2024 - 09.2024
- Demonstrated multitasking skills while packing and managing to go orders at the restaurant whilst simultaneously managing the front of the restaurant.
- Managed reservations and assigned tables using Opentable.
- Took staff orders as well as takeout through Toast
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Team Member
Starving Artist Movers
06.2020 - 08.2024
- Moved customers from one living situation to another, moving boxes, couches etc.
- Assisted customers in packing their items.
- Moved people with severe mental illness free of charge to the customer.
Host
Beatrix- River North
05.2023 - 09.2023
- Enthusiastically greeted and brought guests to tables that I assigned.
- Coordinated with waitstaff, managers and kitchen
- Used Opentable to create reservations/ assign guests at tables
Education
Bachelor of Arts - Acting
Pace University, Sands Col of Performing Arts
New York, NY05.2026
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Institute of Arts Barcelona
12.2024
High School - undefined
Jones College Preparatory High School
Chicago, IL01.2022
Skills
- Strong work ethic
- Organized
- Customer service
- Hospitality
- Guest engagement
- Collaboration
Producing
- TOWNN-New York, NY
- Co-Founder
- Summer 2023 to present
- Founded a non-profit with my peers.
- Created a small community within our university and beyond.
- Communications Director
- Found spaces in which to perform shows.
- Reached out to potential donors about donating to our non-profit.
- Maintained open communication between directors, actors and others in the industry.
Timeline
Server/Host
El Nico Restaurant
05.2025 - Current
Host/Packer
Bites Asian Kitchen and Bar
05.2024 - 09.2024
Host
Beatrix- River North
05.2023 - 09.2023
Team Member
Starving Artist Movers
06.2020 - 08.2024
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Institute of Arts Barcelona
High School - undefined
Jones College Preparatory High School
Bachelor of Arts - Acting
Pace University, Sands Col of Performing Arts
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