Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Interests
Timeline
Generic

Luciana Arias Hermoza

High School Graduate - Current Caregiver
Parkland

Summary


Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for residents. Experience in care facility settings providing guidance and encouragement to patients through physical and emotional support.

Overview

4
4
years of professional experience
2024
2024
years of post-secondary education
4
4
Certifications
3
3
Languages

Work History

Caregiver

Your Life at Coconut Creek
05.2025 - Current
  • Provided compassionate daily care to elderly residents, ensuring comfort, dignity, and emotional support.
  • Maintained a clean and organized environment, following strict hygiene and safety standards.
  • Assisted with mealtime preparation and service, practicing attention to dietary needs and preferences.
  • Communicated clearly and patiently with residents, families, and staff in high-pressure situations.
  • Adapted quickly to changing priorities, multitasking between caregiving duties and facility upkeep.

Customer Service Associate

Ancky's Bakery
07.2023 - 12.2025
  • Worked efficiently with kitchen and front staff to ensure smooth operations.
  • Provided fast and friendly service to 50+ daily customers in a team-based environment.
  • Maintained cleanliness and organization under pressure, especially during peak hours.

Babysitter

01.2022 - 01.2025
  • Cared for children, ensuring safety and creating engaging activities.
  • Communicated regularly with parents about children's progress.

Education

High school graduate -

Santa Rita de Casia Agustinos Recoletos school

Skills

  • Leadership and teamwork
  • Customer service
  • Communication
  • Adaptability and problem solving
  • Time Management
  • Bilingual (English and Spanish)
  • Computer skills
  • Responsible
  • Punctual
  • Opening and closing duties
  • Beverage preparation
  • Cash handling

Certification

Online course in First Aid, AmericanBLS, 2025

Accomplishments


  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Memorized and prepared over 60 specialty coffee and tea recipes, including seasonal drinks like matcha lattes and vanilla chai, ensuring consistency in flavor and presentation.
  • Helped resolve a daily inventory mismatch by updating the ingredient tracking system in Excel, which prevented shortages during busy weekend shifts.
  • Served over 70 customers per day during morning rush hours, keeping wait times under 3 minutes while maintaining a welcoming attitude.
  • Used Microsoft Excel to track syrup usage and pastry stock, which helped reduce waste and made weekly orders more accurate.
  • Assisted a new coworker in learning drink recipes and register functions, improving team speed and reducing errors during peak hours.
  • Handled customer complaints about drink temperature or sweetness by offering polite, quick fixes (like remakes or adjustments), leading to more positive feedback at the register.

Interests


  • Exploring coffee culture and learning about beverage crafting techniques
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Animal Welfare Advocacy
  • Fundraising Events
  • Offering time and support to shelters for the homeless, women, and animals
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Learning new cooking techniques and expanding my culinary skills
  • Volunteering for community initiatives to give back to local communities and make a positive impact

Timeline

Caregiver

Your Life at Coconut Creek
05.2025 - Current

Customer Service Associate

Ancky's Bakery
07.2023 - 12.2025

Babysitter

01.2022 - 01.2025

High school graduate -

Santa Rita de Casia Agustinos Recoletos school
Luciana Arias HermozaHigh School Graduate - Current Caregiver
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