Luciana Castano

• Assist in the preparation and execution of cultural events, workshops, and educational programs.
• Support outreach and marketing efforts, including social media promotion and community engagement.
• Provide excellent customer service to visitors, helping with event registration, information, and tours.
• Help with administrative tasks such as data entry, organizing materials, and preparing program materials.
  Assist with setting up and breaking down event spaces.

• collaborate with staff and community members to creale a welcoming and inclusive

environment.

• Greeted guests warmly upon arrival to create a welcoming atmosphere.
• Managed reservation system to ensure accurate guest seating arrangements.
• Assisted servers by coordinating table assignments and communicating needs effectively.
• Provided information about menu items, specials, and restaurant policies to guests.
• Handled guest inquiries and concerns with professionalism and courtesy.

• Assisted in creating engaging social media content for fashion campaigns.
• Conducted market research to identify emerging fashion trends and consumer preferences.
• Supported event planning by organizing logistics for fashion shows and launches.
• Managed inventory tracking for marketing materials and promotional items.
• Participated in brainstorming sessions with marketing team members to develop ideas for campaigns.

• Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
• Produced monthly reports using advanced Excel spreadsheet functions.
• Used statistical methods to analyze data and generate useful business reports.
• Developed and implemented data governance policies and procedures.
• Analyzed data to identify root causes of problems and recommend corrective actions.
• Developed customized reports, summarizing and presenting data in visually appealing format.
• Generated standard and custom reports to provide insights into business performance.
• Created proposals that were aimed toward the resilience of the wider community
• Proposed solutions to the city council regarding the well-being of the community

• Prepared equipment before each class class and stored items promptly after classes.
• Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
• Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
• Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
• Taught daily swim instruction to students varying in ages and skill levels.