Luciana Pierre
Miami,FL
Summary
Dynamic Amazon Associate adept in customer service and computer skills, demonstrated by enhancing customer satisfaction through resolving complex issues. Skilled in relationship building and creative thinking, I excel in fast-paced environments, ensuring safety and efficiency. My flexible schedule and attention to detail contributed to meeting and exceeding business needs.
Overview
2
2
years of professional experience
Work History
Amazon Asssociate
Amazon
10.2022 - 04.2024
- Worked varied hours to meet seasonal and business needs.n.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
House Keeping
Element Hotel
12.2022 - 01.2024
- Liaised with housekeeping staff to ensure rooms met cleanliness standards before guest arrivals.
- Collaborated with housekeeping staff to ensure timely room turnovers and high cleanliness standards.
- Improved guest satisfaction by promptly addressing and resolving housekeeping concerns and requests.
- Improved overall cleanliness and guest satisfaction by implementing efficient housekeeping processes and procedures.
- Maintained cleanliness of the residential facility by performing routine housekeeping tasks as needed.
- Contributed to a clean worksite through diligent trash removal and general housekeeping duties.
- Collaborated with housekeeping staff to guarantee timely room availability for incoming guests.
- Maintained a clean, safe living environment for patients by performing light housekeeping duties.
Skills
- Customer Service
- Attention to Detail
- Computer Skills
- Workplace Safety
- Customer Engagement
- Relationship Building
- Flexible Schedule
- Customer Assistance
- Creative Thinking
Timeline
House Keeping
Element Hotel
12.2022 - 01.2024
Amazon Asssociate
Amazon
10.2022 - 04.2024