Jorge Sánchez Galvez
Los Angeles
Summary
Accomplished bilingual Senior Vice President with over 20 years of experience in risk management, fraud strategy, process reengineering, and regulatory compliance. Proven leader in driving global simplification, risk reduction, and operational excellence at Citigroup. Skilled in developing fraud and risk strategies, control frameworks, and governance structures while fostering cross-functional collaboration. Adept at delivering executive-level insights, enhancing compliance, and mitigating risk across global consumer banking and wealth management.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Senior Vice President
Citigroup
10.2021 - Current
- Company Overview: Private Banking & Wealth Management (PBWM): Global Simplification & Process Re-Engineering
- Established process governance to prioritize simplification, risk reduction, and collaboration across global teams
- Defined risk reduction strategies, creating target state models, metrics, and execution plans
- Supported Consent Order Simplification, defining root causes and regulatory requirements for PBWM and enterprise use cases
- Led PBWM Legacy Franchises and CPB Risk Factor Mapping, driving quarterly refresh exercises
- Prioritized initiatives using heat maps to address high-risk processes, enhancing mapping quality with enterprise teams
- Private Banking & Wealth Management (PBWM): Global Simplification & Process Re-Engineering
Vice President
Citigroup
09.2016 - 10.2021
- Company Overview: Global Consumer Bank (GCB): Global ATM Channel
- Oversaw risk and control tracking, improving governance and accountability across global ATM stakeholders
- Led ATM Issue Management, reducing risk through automated systemic solutions and cross-regional collaboration
- Managed the Global ATM Policy, ensuring compliance, periodic refresh, and remediation across regions
- Strengthened the ATM control environment by overseeing the Global ATM Control Inventory, driving adoption and testing
- Global Consumer Bank (GCB): Global ATM Channel
Vice President
Citigroup
06.2015 - 10.2021
- Company Overview: Holdings: Banamex USA (BUSA)
- Directed the Banamex USA Fraud Management Program, ensuring compliance with banking laws and Citigroup policies
- Developed fraud policies and controls to minimize exposure while balancing risk and customer experience
- Built fraud detection strategies and analytics, maintaining losses within business plan targets
- Escalated key fraud cases to senior management through monthly Fraud Committees
- Holdings: Banamex USA (BUSA)
Vice President
Citigroup
12.2011 - 06.2015
- Company Overview: Consumer Risk Management & Credit Lending
- Oversaw end-to-end credit cycle risk management, ensuring compliance with U.S
- And Mexico regulations (e.g., Reg B, FCRA, ECOA)
- Developed risk assessments and corrective action plans, refining credit acquisition and portfolio management strategies
- Advised senior management on consumer risk, leading credit operating committees and credit bureau relationships
- Consumer Risk Management & Credit Lending
Vice President
Citigroup
10.2007 - 12.2011
- Company Overview: Quality Assurance & Self-Assessment
- Led self-assessment and quality assurance programs for Banamex USA Credit Cards Division, ensuring regulatory compliance
- Identified key risks and implemented controls, developing productivity MIS for critical areas
- Quality Assurance & Self-Assessment
Compliance, Fraud, and Anti-Money Laundering Officer
Seguros Banamex
10.2002 - 10.2007
- Managed compliance with corporate and regulatory requirements, overseeing BSA/AML monitoring and fraud management
- Led Risk & Control Self-Assessment (RCSA) across insurance business units
Senior Consultant
KPMG
01.2000 - 09.2002
- Company Overview: Management Assurance Services
- Developed processes to identify and mitigate operational and financial risks for corporate clients
- Management Assurance Services
Education
MBA -
Universidad de Alicante, Universidad Autónoma de Barcelona, Universidad Carlos III de Madrid
01.2006
Bachelor's in Financial Administration -
Instituto Tecnológico de Monterrey
01.2000
Skills
- Global Process Simplification & Reengineering
- Fraud Strategy & Risk Mitigation
- Regulatory Compliance (BSA/AML, FCRA, Reg Z, ECOA)
- Credit Risk & Portfolio Analysis
- Issue & CAP Management
- Advanced Reporting & Data Analytics
- Project & Business Process Management
- Strong Leadership & Communication
Certification
- Certified Anti-Money Laundering Specialist (CAMS), Association of Certified Anti-Money Laundering Specialists, 2002
- Compliance Banking Certification, National Compliance School, American Bank Association, 2005
- Global Sports Management, NYU School of Professional Studies, 2021
- International Master's in Winemaking (Maestría Internacional en Elaboración de Vinos), Esneca, Spain, TBD
- Coffee Business and Barista Courses, Aprende, In Progress
Timeline
Senior Vice President
Citigroup
10.2021 - Current
Vice President
Citigroup
09.2016 - 10.2021
Vice President
Citigroup
06.2015 - 10.2021
Vice President
Citigroup
12.2011 - 06.2015
Vice President
Citigroup
10.2007 - 12.2011
Compliance, Fraud, and Anti-Money Laundering Officer
Seguros Banamex
10.2002 - 10.2007
Senior Consultant
KPMG
01.2000 - 09.2002
Bachelor's in Financial Administration -
Instituto Tecnológico de Monterrey
MBA -
Universidad de Alicante, Universidad Autónoma de Barcelona, Universidad Carlos III de Madrid
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