Luciana Zuniga
San Jose,CA
Summary
Creative Business Owner with exceptional background spent in various fields of work. Proven leader with engaging demeanor and success working in fast paced environments. Talented in mentoring and motivating teams. Open Minded and eager to learn in new environments.
Overview
9
9
years of professional experience
Work History
Business Owner
Out Of The Box Charcuterie
06.2020 - Current
- Established a small business during pandemic through strong advertising skills on social media and dedicated customer service.
- Artistically craft 25-30 cheeseboards every weekend for regular customers.
- Catered several corporate events; including Google and Apple.
Admissions Assistant
Saint Mary's College Of Ca
08.2022 - 05.2023
- Answered phones, called future students, and handled initial email contacts for applicants to the University.
- Led tours of facility for potential students and families to highlight features and benefits of the campus.
- Input data into spreadsheets and databases.
Customer Service Representative
Farmers Insurance Agency
12.2018 - 01.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered over 50 daily customer telephone calls promptly to avoid on-hold wait times.
Youth Development Professional-Summer Session
Boys And Girls Club Of Silicon Valley
06.2018 - 08.2018
- Coordinated youth programs and activities to enhance life quality and self-esteem.
- Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.
- Helped youth develop and achieve personal goals with close support
Resource and Development Intern
Boys And Girls Club Of Silicon Valley
08.2017 - 06.2018
- Developed insightful fundraising materials for newsletters and websites to attract sponsorship opportunities.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, social media designs and events.
- Recommended money-saving strategies for events to bring cost within budget.
Intern
ArcTec Inc.
08.2015 - 06.2017
- Supported senior architectural staff with clerical and administrative tasks.
- Created custom design boards with attention to detail for visual representation, including samples of fabrics, wall finishes and flooring.
- Maintained and organized blueprint files.
Intern
The Sobrato Organization
08.2014 - 06.2015
- Reported back to supervisor to receive day-to-day tasks and responsibilities.
- Gained operational knowledge and supported departmental needs.
- Sorted and organized files, spreadsheets, and reports.
Education
High School Diploma -
Cristo Rey San Jose Jesuit High School
San Jose, CABachelor of Arts - Spanish Language And Literature
Saint Mary's College of California
Moraga, CASkills
- Strong Communication
- Innovative and Visionary
- Attention to Detail
- Flexibility
- Youth Engagement
- Emotional Intelligence
- Bilingual
Additional Information
Young Adults Group Leader at Our Lady of Guadalupe
Catechism Assistant at Our Lady of Guadalupe
Faith Formation with the Eucharist Missionaries of the Most Holy Trinity Congregation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Admissions Assistant
Saint Mary's College Of Ca
08.2022 - 05.2023
Business Owner
Out Of The Box Charcuterie
06.2020 - Current
Customer Service Representative
Farmers Insurance Agency
12.2018 - 01.2020
Youth Development Professional-Summer Session
Boys And Girls Club Of Silicon Valley
06.2018 - 08.2018
Resource and Development Intern
Boys And Girls Club Of Silicon Valley
08.2017 - 06.2018
Intern
ArcTec Inc.
08.2015 - 06.2017
Intern
The Sobrato Organization
08.2014 - 06.2015
High School Diploma -
Cristo Rey San Jose Jesuit High School
Bachelor of Arts - Spanish Language And Literature
Saint Mary's College of California
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