Lucianna Brown
Plattsburgh
Summary
Dynamic professional with experience at Plattsburgh City Beach, excelling in team collaboration and communication. Proven ability to ensure safety and cleanliness while adapting to diverse environments. Skilled in problem-solving and time management, consistently delivering high-quality service and fostering positive experiences for clients and colleagues alike.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lifeguard
Plattsburgh City Beach
Plattsburgh
05.2022 - 08.2024
- Patrolled beach areas on foot and in chairs to monitor activities of swimmers and kite surfers.
- Observed sections of the assigned water zone of responsibility.
- Communicated regularly with supervisors regarding any issues that arose during shifts.
- Inspected recreational areas to satisfy cleanliness guidelines and remove debris.
Host
Hobies Sports Den
Plattsburgh
12.2022 - 08.2023
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
- Managed daily card and cash transactions, maintained payment records, and investigated discrepancies.
- Cleaned and restocked counter areas, replenished the cash drawer, and checked server supplies to facilitate operations.
- Assisted other departments when needed, such as bussing tables or delivering food orders.
Referee
Crete Center
Plattsburgh
12.2021 - 03.2022
- Navigated difficult situations with direct communication and explanation of game rules.
- Compiled scores and other athletic records to maintain proper documentation.
- Explained rules, regulations and league guidelines to players and coaches.
Ice Cream Server
Udder Delight Dairy Shoppe
West Chazy
05.2020 - 09.2020
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Prepared and served a variety of ice cream flavors and frozen desserts to customers, ensuring high-quality service.
- Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
- Operated cash register to collect payments from customers.
Pet Care Assistant
Adirondack Pet Lodge
Plattsburgh
06.2019 - 08.2019
- Cleaned and sanitized equipment and surfaces to protect animal and staff health.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Monitored the safety of every animal to prevent injuries from other animals, or environmental hazards.
Education
Business Administration And Sustainability Dual
University of New Hampshire
Durham, NH05-2027
High School Diploma -
Beekmantown High School
West Chazy, NY06-2023
Skills
- Team collaboration
- Problem-solving
- Multitasking
- Adaptability
- Sustainability practices
- Communication skills
- Time management
Languages
English
Professional
Certification
- UNH Women in Business Badge from UNH Women in Business Conference
- Sustainability at UNH Badge from UNH Sustainability Institute
Accomplishments
- Awarded the Most Outstanding Athlete of the Class of 2023 Award
- High Honor Roll all four years of High School
Affiliations
- Athlete on the University of New Hampshire Tennis Team
- Involved in the BImpact Clinic on campus
References
References available upon request.
Timeline
Host
Hobies Sports Den
12.2022 - 08.2023
Lifeguard
Plattsburgh City Beach
05.2022 - 08.2024
Referee
Crete Center
12.2021 - 03.2022
Ice Cream Server
Udder Delight Dairy Shoppe
05.2020 - 09.2020
Pet Care Assistant
Adirondack Pet Lodge
06.2019 - 08.2019
Business Administration And Sustainability Dual
University of New Hampshire
High School Diploma -
Beekmantown High School
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