LUCIE BAHADOURIAN
JUPITER
Summary
Dedicated worker with strong customer service skills and team collaboration experience. Proven track record in fostering positive client relationships and managing daily operations effectively.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Teller
TD Bank
Jupiter
08.2023 - Current
- Assisted customers with account inquiries and service requests.
- Provided information on bank products and services to clients.
- Collaborated with team members to ensure exceptional customer service.
- Managed appointment scheduling for account openings and consultations.
- Supported branch operations by filing documents and organizing records.
- Built and maintained client relationships through quality, personalized interactions.
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Supervisor
Kilwins Chocolates & Ice Cream
JUPITER
01.2021 - 01.2023
- Supervised daily operations and workflow among team members.
- Trained new employees on safety protocols and operational procedures.
- Monitored inventory levels and arranged for timely replenishment.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
Education
MBA - DATA ANALYTICS AND MANAGEMENT/LEADERSHIP
Florida Gulf Coast University
Fort Myers, FL10-2025
Skills
- Customer service
- Team collaboration
- Employee training
- Relationship building
- Sales and Cross-selling
- Bilingual in English and French
- Relationship building
- Microsoft powerpoint, excel, word, PowerBI
- Data analysis
Languages
French
Full Professional
English
Full Professional
Certification
Notary
Accomplishments
3.5+ GPA
Timeline
Teller
TD Bank
08.2023 - Current
Supervisor
Kilwins Chocolates & Ice Cream
01.2021 - 01.2023
MBA - DATA ANALYTICS AND MANAGEMENT/LEADERSHIP
Florida Gulf Coast University