Lucie Gerber
Zanesville
Summary
Excellent work ethic with 20+ years of experience. Problem- solving, empathy, conflict resolution, patience in any situation. Completed BLS December 2025, March 2026 for New year period. Highly professional Patient Monitor with significant experience in healthcare environments. Skilled in monitoring patient vitals, recognizing irregularities and implementing emergency procedures as needed. Demonstrated ability to work effectively within medical teams, enhance patient comfort, and contribute positively to patient outcomes. Notable for maintaining high standards of patient safety and care.
Overview
22
22
years of professional experience
Work History
Patient Monitor
Genesis
Zanesville
12.2025 - Current
- Worked in Behavior Health department to ensure safety of patients, preventing self-harm.
- Cared for patients with Alzheimer’s, Dementia, and Parkinson's in main building at Genesis 1:1.
- Responded to urgent support requests in an on-call role.
- Held a valid CPR certificate, ensuring readiness for emergency situations until 2028.
Quality Control Manager
Enterprise Solutions USA, LLC
Red Hill
02.2020 - 12.2025
- Conducted weekly calls with locations in Indiana, Ohio, Pennsylvania, Maryland, West Virginia, and New York to ensure compliance with quality standards.
- Reported daily issues at location to district managers and contractors to facilitate timely resolution.
- Coordinated weekly conference calls with company owner and associates, distributing reports to area managers and district managers for alignment.
- Updated hotline to include newly added locations for better accessibility.
Head Trainer
Enterprise Solutions USA, LLC
Red Hill
01.2015 - 01.2017
- Trained new employees across Ohio, West Virginia, and North Carolina to ensure consistent onboarding experience.
- Evaluated employee performance post-training to identify areas for improvement and support ongoing development.
- Reported training outcomes to supervisors and company owner promptly to facilitate informed decision-making.
- Walked with store managers, district managers, and regional managers to quickly resolve issues often working or retraining staff to meet standards set by company and store
Area Manager
Enterprise Solutions USA, LLC
Red Hill
01.2011 - 01.2015
- Covered store operations 7 days a week to ensure consistent service and availability
- Hired and terminated employees to maintain compliance with company standards and policies
- Selected as crew leader during store transition to provide leadership and support.
- Adhered to agency standards for chemical use, equipment storage, and maintenance protocols.
Facility Maintenance
Expert JMS
Bowie
01.2004 - 01.2011
- Maintained cleanliness and readiness of customer areas to enhance customer experience
- Managed weekly supply orders to meet operational requirements
- Facilitated communication between store and district management to streamline operations
Education
High School degree -
Gymnasium High School
Klasterec nad Ohri, Czech republic01-2004
Skills
- Monitoring patient conditions
- Vital signs monitoring
- Patient observation
- CPR certification
- Patient safety
- Crisis intervention
- Behavioral monitoring
- Feeding assistance specialist
- Compliance management
- Problem solving
- Patient confidentiality
- Emotional support
References
References are available on request.
Timeline
Patient Monitor
Genesis
12.2025 - Current
Quality Control Manager
Enterprise Solutions USA, LLC
02.2020 - 12.2025
Head Trainer
Enterprise Solutions USA, LLC
01.2015 - 01.2017
Area Manager
Enterprise Solutions USA, LLC
01.2011 - 01.2015
Facility Maintenance
Expert JMS
01.2004 - 01.2011
High School degree -
Gymnasium High School