Lucie Lucke
Sparta,NC
Summary
Devoted Merchandiser knowledgeable about products and eye-catching display strategies. Organized, hardworking and focused on driving sales through optimized merchandising. Proven success in planning and multitasking to accomplish challenging targets. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Merchandise Service Team
Lowes Improvement
02.2021 - 09.2023
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Increased employee productivity through effective scheduling, task delegation, and performance monitoring.
- Fostered a positive shopping experience for customers with well-maintained store layout and attractive visuals.
- Boosted sales by effectively merchandising products and creating visually appealing displays.
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Updated signage and price tags to reflect current sales.
- Collaborated closely with fellow associates, sharing best practices for visual merchandising techniques and improving overall store performance.
St.Administrative Assistant
Charlotte Mecklenburg School System
08.1995 - 09.2021
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Scheduled office meetings and client appointments for staff teams.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Education
Associate Of Business Administration -
Central Piedmont Community College
Charlotte, NC06.1981
Skills
- Brand Awareness
- Store Layout
- Merchandise planning
- Promotional strategies
- Pricing and shelf labeling
- Retail knowledge
- Product inventory counts
- Stock Rotation
- Pricing and Signage Updates
- Space Planning
- Planogram design
- Stock replenishment
- Visual Merchandising
- Pricing strategy
- Markdown procedures
- Multitasking and Prioritizing
- Adaptable to Changing Demands
- Flexible Work Schedule
- Basic Mathematics
- Marketing and Advertising
- Sales floor organization
- Physical Stamina
Timeline
Merchandise Service Team
Lowes Improvement
02.2021 - 09.2023
St.Administrative Assistant
Charlotte Mecklenburg School System
08.1995 - 09.2021
Associate Of Business Administration -
Central Piedmont Community College