Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lucie Nettles

SHREVEPORT,LA

Summary

Motivated individual with extensive experience in customer service. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior service with a positive attitude.

Overview

6
6
years of professional experience

Work History

Ambassador/Social Media Manager

Art By Lauren Ross
10.2022 - Current
  • Developed and promoted artist's work and identity to media and public.
  • Developed and managed content calendars for each platform to establish timely and relevant posts.
  • Collaborated with team members to develop creative campaigns for social media platforms.
  • Was responsible for going to markets, festivals, and pop-up shopping events to promote pieces in artist's portfolio, as well as promote other local artists.
  • Used creative and unique promotional tactics to sell art.

Host/Server

Ki Mexico Soulfood
12.2022 - Current
  • Utilized communication practices with kitchen staff to deliver customer meals in a timely manner.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Resolved any customer complaints promptly and professionally to help restaurant maintain a positive reputation.
  • Assisted kitchen staff with prepping house made drinks for serving.
  • Had extensive knowledge of menu in order to communicate with customers what meal would be most enjoyable for specific preferences.

Host Educator

Shreveport Aquarium
05.2021 - 08.2022
  • Established extensive knowledge of every area of aquarium, including admissions and gift shop retail.
  • Led and controlled large tour groups in aquarium, providing guests with facts on all animals in any given area.
  • Responsible for being aware of animal's health and safety and knowing when to call animal husbandry staff.
  • Required to know how to safely evacuate guests out of aquarium in case of emergency, and know proper procedure for every potential emergency situation.
  • Provided all guests with exceptional and personable service to increase an overall satisfactory experience.
  • Helped with planning and organizing special members-only events.
  • Managed over 50 customer calls per day at front desk admissions.

Sales Associate

Pier 1 Imports
07.2018 - 09.2020
  • Served customers with knowledgeable and friendly support at every stage of shopping and purchasing.
  • Engaged with customers to build rapport and loyalty.
  • Organized racks and shelves to maintain store's visual appeal.
  • Educated customers on current promotional offerings and products using persuasive selling tactics.
  • Managed customer calls.

Clerical Worker

B. F. Anderson Petroleum Engineering
01.2017 - 07.2018
  • Answered phone calls and assisted clients in a timely manner.
  • Organized files and stocked supplies to support company's needs and maximize performance.
  • Had the responsibility of mailing important files to the correct clients.
  • Provided clerical support, addressing routine and special requirements.
  • Managed customer calls.

Education

Undergraduate Studies - Speech Pathology

Louisiana Tech University
Ruston, LA
05.2025

High School Diploma - undefined

C.E. Byrd High School
2019

Skills

  • Excellent communication skills, both verbal and written
  • Energetic and efficient worker
  • Works well independently or as part of a team
  • Extremely cooperative and passionate in every work environment
  • Fast learner
  • Excellent people skills and social perceptiveness
  • Open-minded and respectful
  • Extensive customer service experience

Timeline

Host/Server

Ki Mexico Soulfood
12.2022 - Current

Ambassador/Social Media Manager

Art By Lauren Ross
10.2022 - Current

Host Educator

Shreveport Aquarium
05.2021 - 08.2022

Sales Associate

Pier 1 Imports
07.2018 - 09.2020

Clerical Worker

B. F. Anderson Petroleum Engineering
01.2017 - 07.2018

Undergraduate Studies - Speech Pathology

Louisiana Tech University

High School Diploma - undefined

C.E. Byrd High School

Similar Profiles

CREATE PROFILE
Lucie Nettles