Summary
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Lucie Price

West Columbia,SC

Summary

Dynamic professional with a proven track record in enhancing customer satisfaction and streamlining operations at Hobby Lobby. Expert in financial records oversight and excelling in customer service, I've successfully led teams towards achieving strategic goals. Skilled in relationship building and complex problem-solving, I bring a unique blend of hard and soft skills to drive organizational success.

Work History

Sales Associate

Hobby Lobby
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Life Enrichment Director

Harbor Chase Assisted Living
  • Provided one-on-one programs and activities for residents unable to participate in group settings.
  • Planned zoo trips, shopping excursions and religious worship opportunities for residents.
  • Coordinated holiday decorating of facility, garnering help of residents and volunteer staff.
  • Collaborated closely with residents, using effective communication to better understand favorite activities.
  • Increased resident participation in activities by creating diverse and inclusive events tailored to individual interests.
  • Collaborated with interdisciplinary teams to ensure a cohesive approach towards resident care planning and implementation.
  • Developed comprehensive care plans for each resident, ensuring a holistic approach to their wellbeing.
  • Enhanced residents'' quality of life by implementing personalized and engaging activities programs.
  • Established strong partnerships with local vendors and service providers to enhance available resources and offerings for residents.
  • Conducted quarterly evaluations of existing programs and made necessary adjustments based on data-driven insights gathered during these assessments.
  • Structured monthly activity calendars based on feedback received from both internal and external stakeholders.

Life Enrichment Director

Presbyterian Homes

Personal Assistant to the Chief Executive Officer

Executive Health Resources, LEADERSHIP ROLES
  • Liaised between departments on behalf of the CEO to facilitate collaboration and drive progress towards shared goals.
  • Answered incoming phone calls and emails, and presented urgent requests for timely response.
  • Served as a primary point of contact for the CEO''s direct reports, assisting them with their requests or directing them to appropriate resources.
  • Promoted a positive company image by representing the CEO at events, meetings, and conferences.
  • Coordinated events, prepared agendas and managed schedule for CEO.
  • Monitored industry trends and competitor activities to keep the CEO informed about relevant developments in the market.
  • Managed wardrobe by setting up dry-cleaning services, pressing garments and organizing clothing.
  • Streamlined communication for the CEO with internal and external stakeholders through efficient correspondence handling.
  • Handled sensitive information discreetly while maintaining strict confidentiality protocols.
  • Managed social media accounts by creating posts and responding to comments.
  • Managed household budget by paying bills and balancing checking account.
  • Improved information accessibility through diligent maintenance of electronic and paper records.
  • Transcribed dictated information to provide clearly written communication.

Administrative Assistant

Optum
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Maintained inventory of office supplies and placed orders.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.

Education

Bachelor Of Science - Health Care Administration Management

South University
Savannah, GA
05.2017

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Relationship building
  • Outgoing personality
  • Verbal/written communication
  • Conflict resolution
  • Meeting deadlines
  • Complex Problem-solving
  • Strategic planning
  • Financial records oversight
  • Lead database management
  • Financial records analysis

Languages

Czech
Native or Bilingual
English
Full Professional

Timeline

Sales Associate

Hobby Lobby

Life Enrichment Director

Harbor Chase Assisted Living

Life Enrichment Director

Presbyterian Homes

Personal Assistant to the Chief Executive Officer

Executive Health Resources, LEADERSHIP ROLES

Administrative Assistant

Optum

Bachelor Of Science - Health Care Administration Management

South University

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Lucie Price