Lucien Jr Santana

• Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
• Collaborated with team members to optimize workflows and improve overall operational performance.
• Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
• Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
• Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
• Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
• Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.

Main tasks performed:
- Training of trainers
- Organizing/facilitating community training sessions
- Gender equity promotion
- Administrative follow-up and reporting
- Community Mobilization

- Enhanced communication with clients through regular updates on project status and progress.