Lucifer Salix
Longmont,CO
Summary
Dynamic professional with extensive experience at Flatirons Subaru, excelling in roles from Automotive Detail Technician to Mechanic. Mastered skills in diagnostic procedures (hard skill) and team collaboration (soft skill), significantly enhancing shop efficiency and customer satisfaction. Known for implementing innovative training methods and achieving high-quality results through meticulous attention to detail.
Overview
5
5
years of professional experience
Work History
Automotive Detail Technician
Flatirons Subaru
02.2024 - Current
- Increased efficiency in the detailing process by implementing an organized system for managing supplies and equipment.
- Consistently exceeded productivity goals by effectively multitasking various detailing tasks throughout each shift.
- Collaborated with sales associates to prepare newly-acquired vehicles for display on showroom floors or delivery to customers.
- Achieved consistent, high-quality results through meticulous attention to detail while performing interior and exterior vehicle cleaning tasks.
- Developed strong relationships with clients through clear communication, trustworthiness, and consistently meeting or exceeding their expectations.
Mechanic
Flatirons Subaru
10.2021 - 02.2024
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Calculated costs of materials and labor to prepair detailed repair estimates.
- Mentored junior mechanics in proper diagnostic techniques, tool usage, and workplace safety practices to foster their growth within the company.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
- Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
- Maintained accurate records of completed work orders, ensuring transparency for customers and management alike.
- Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
Shift Manager
Noodles & Company
12.2019 - 08.2021
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Promoted a positive work environment through open communication and constructive feedback.
- Excelled in every store position and regularly backed up front-line staff.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Tracked receipts, employee hours, and inventory movements.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Exercised composure under pressure and in escalated customer service scenarios.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
Education
Automotive Body And Collision Repair
Lincoln College of Technology
Denver, CO05.2022
High School Diploma -
Longmont High School
Longmont, CO05.2019
Skills
- Exterior detailing
- Buffing techniques
- Interior detailing
- Chemical handling
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Clear communication
- Team collaboration
- Relationship building
- Diagnostics
Timeline
Automotive Detail Technician
Flatirons Subaru
02.2024 - Current
Mechanic
Flatirons Subaru
10.2021 - 02.2024
Shift Manager
Noodles & Company
12.2019 - 08.2021
Automotive Body And Collision Repair
Lincoln College of Technology
High School Diploma -
Longmont High School
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