Lucila Almonte
Kissimmee,FL
Summary
Proven leader and effective problem-solver, adept at managing operations and customer relations at ACE Cash Express Inc. Excelling in multitasking and organization, I ensured a seamless store environment, enhancing customer satisfaction and employee productivity. Skilled in customer service, I fostered positive client relationships, driving success in a fast-paced setting.
Overview
17
17
years of professional experience
Work History
Store Manager
ACE Cash Express Inc.
Orlando, FL
01.2008 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Bachelors of Marketing - Buddhist Studies
Universidad Apec
Dominican Republic 09.1990
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
Bilingual Spanish speaking
Fully written and speak Spanish.
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
ACE Cash Express Inc.
01.2008 - Current
Bachelors of Marketing - Buddhist Studies
Universidad Apec