Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic
Lucila Martinez

Lucila Martinez

OR

Summary

With extensive experience in developing and implementing effective operational strategies, I have honed my management skills in a collaborative and fast-paced environment, with a strong focus on team leadership. Eager to transition into a new field, I aim to apply these skills to drive efficiency and achieve success. My dedication to adapting and thriving in diverse professional settings is complemented by my demonstrated expertise in customer service, organizational skills, team management, and project coordination.

Overview

Work History

Manager

Freddo
  • Customer service representative
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Created and led a team in a renowned Argentine franchise, based in the United States, emphasizing teamwork and excellence
  • Human resources management: Personnel selection, payroll payment, registration of workers
  • Accomplished multiple tasks within established timeframes.

Entrepreneur

SN Integral
  • Enterprising and operated a health and wellness space
  • Reduced operational expenses, reviewing and adjusting budgets to align with financial goals.
  • Nutrition and psychology appointments
  • One-one and groups meetings
  • Personnel recruitment, accounting and maintenance management, project management
  • In charge of visibility and positioning, content creator and merchandising
  • Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.

Manager - Sales representative

Fitness Smoothie
  • Staff Management: supervised and coordinated a team of employees, including hiring, training, and evaluating staff
  • Operational Optimization: implemented improvements in operational procedures to maximize efficiency in a high-velocity setting while maintaining high standards of service and food preparation
  • Inventory and Cost Management: placing orders and negotiating with suppliers to ensure the availability of essential products and minimize costs
  • Collaborated with marketing department to create effective promotional materials that increased brand awareness and generated leads.

Professional Growth Team Leader

Co.Crear
  • Led professional growth teams focused on groups, fostering personal and professional development
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Growth and empowerment of creativity development
  • Employee loyalty with the employing company and strengthening the sense of belonging
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

Education

Gestalt Psychoterapy - Gestalt Psychotherapy Techniques

ITG
Spain

Degree in Nutrition and Dietetics -

UCP
Argentina

Entrepreneurship And Leadership

GADE
Spain

Organizational Leadership -

HBS
05-2025

Skills

  • Effective communication and interpersonal skills
  • Technological adaptability
  • Organized and detail-oriented
  • Conflict resolution and collaborative decision-making
  • Friendly and active listening
  • Team leadership
  • Time management
  • Customer service
  • Staff training and development
  • Decision-making

Personal Information

Nationality: Argentina España

Languages

English
Professional Working

Timeline

Manager

Freddo

Entrepreneur

SN Integral

Manager - Sales representative

Fitness Smoothie

Professional Growth Team Leader

Co.Crear

Gestalt Psychoterapy - Gestalt Psychotherapy Techniques

ITG

Degree in Nutrition and Dietetics -

UCP

Entrepreneurship And Leadership

GADE

Organizational Leadership -

HBS

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Lucila Martinez