Lucinda J. Stott
Sanford,NC
Summary
Results-driven business professional with proven track record in driving growth and fostering strong client relationships. Skilled in strategic planning, market analysis, and negotiation, consistently delivering impactful solutions. Known for strong focus on team collaboration, adaptability, and achieving targets, ensuring reliable performance in dynamic environments. Proficient in CRM software, sales forecasting, and project management.
Overview
24
24
years of professional experience
Work History
Business Development Manager
Alfa Laval, Inc
Richmond, VA
06.2016 - Current
- Developed and manage leads to establish and grow business pipline.
- Supported new product launches and initiatives in the market
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Represented the company and promote products at conferences and industry events.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and close long-term agreements/sales with new clients in assigned territory.
- Implemented CRM tools to better track sales opportunities and customer interactions.
- Analyzed performance metrics to identify areas for improvement and implement corrective actions.
- Strengthened client relationships, conducting regular follow-up meetings to ensure satisfaction and uncover additional needs.
- Achieved sales goals by cultivating and securing new customer relationships, while managing and growing existing accounts.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Analyzed market trends to identify growth opportunities and inform business strategy.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Performed client research and identified opportunities for account growth, account penetration, and market expansion.
- Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
- Leveraged industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts.
- Coordinated with product development teams to ensure offerings met market demands and client expectations.
- Diversified revenue streams by exploring and launching into new geographic markets.
- Communicated product quality and market comparisons by creating sales presentations.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Industrial Process Supervisor
Medicago
Durham, NC
10.2011 - 06.2016
- Participated in process scale-up, process optimization, technology transfer and process validation activities.
- Provided expertise in engineering, design, process development and/or scale-up for unit operations; including fermentation, centrifugation, and depth filtration from bench to production scale.
- Assisted in determination of manufacturing operations logistics with regards to equipment, systems, consumables, cleaning and product flow
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Coordinated cross-functional teams to streamline project execution and achieve operational goals.
- Ensured adherence to regulatory requirements during all phases of production activities.
- Supported continuous improvement initiatives by actively participating in brainstorming sessions, identifying opportunities for change, and assisting with implementation efforts as needed.
- Evaluated new technology options for potential integration into existing workflows, ultimately enhancing productivity levels.
- Participated in root cause analysis efforts for recurring issues within the manufacturing process, developing solutions that led to sustained improvements over time.
- Cultivated professional working relationships with peers and supervisors.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Managed a team of technicians, providing training and guidance to improve skill sets and overall productivity.
- Facilitated weekly meetings with team members to review performance metrics, address any concerns or challenges, and strategize on ways to improve outcomes.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
ScientistII, Fermentation and Recovery (Full Scale Development Facility, Operational Pilot Plant and Cell Banking Vaccine Development)
Wyeth/Pfizer
Sanford, NC
10.2001 - 03.2011
- Drafted and executed IQ, OQ, and PQ protocols for Fermentation/Recovery Area.
- Authored Master Batch Records, SOPs, and Training Materials for new product.
- Trained scientists on proper equipment use for production in fermentation/recovery area.
- Executed fermentation and recovery processed of a variety of molecules at small and large scale,including clinical trial material.
- Execution Cell Banking duties; to include but not limited to writing, preparing for and executing serial passage studies, enterotoxin studies, cell bank viabilities, freezer condition studies and other protocols needed to support all phases of production.
- Production of working cell banks, research cell banks, low viability banks and GMP cell banks for a variety of research and commerical products.
- Led monthly safety meetings and participated in corporate site safety audits
- Collaborated with development personnel to introduce a variety of product candidate processes, and effectively transfer processing information to sister sites
- Corresponded and collaborated with vendors/suppliers about products/process needs and product/process improvements.
Education
Bachelor of Arts - Biology
University of North Carolina At Chapel Hill
Chapel Hill, NC12-1998
Skills
- Business development expertise
- Effective negotiations
- Business growth strategy
- Sales strategy development
- Effective sales presentations
- Effective verbal communication
- Customer acquisition strategies
- Sales growth strategies
- Strong relationship-building abilities
- Revenue generation
- Sales territory optimization
- CRM software proficiency
- Lead generation
- Conflict resolution skills
- Comprehensive market insight
- Sales revenue forecasting
- Collaborative teamwork across functions
- Account management expertise
- Achievement-oriented planning
Timeline
Business Development Manager
Alfa Laval, Inc
06.2016 - Current
Industrial Process Supervisor
Medicago
10.2011 - 06.2016
ScientistII, Fermentation and Recovery (Full Scale Development Facility, Operational Pilot Plant and Cell Banking Vaccine Development)
Wyeth/Pfizer
10.2001 - 03.2011
Bachelor of Arts - Biology
University of North Carolina At Chapel Hill