Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
References
Work Availability
Languages
Interests
Timeline
Hi, I’m

Lucinda Martorano

Elkhart
It is never too late to be what you might have been.
George Eliot

Summary

At the heart of my work in healthcare is a commitment to excellence. At Beacon Health System, my role as House Supervisor has honed my abilities in crisis management and cross-departmental coordination, ensuring our teams deliver exceptional patient care. Now, at Polaris Inc., I continue to apply these competencies as an Occupational Health Nurse, focusing on occupational health and conflict resolution. Leadership and collaboration are the cornerstones of my approach. Over the past four years, I've optimized staffing levels to enhance operational efficiency and have played a critical role in emergency response. My hands-on experience with global cross-functional teams underpins my capacity to influence without authority, ensuring seamless integration of health services in the workplace.

Overview

35
years of professional experience
1
Certification

Work History

Polaris Inc.
Elkhart

Occupational Health Nurse
12.2024 - Current

Job overview

  • Administered initial first aid treatment to injured or ill personnel and provided follow-up care as necessary.
  • Facilitated the Project's 'Return to Work' Program, ensuring a smooth transition for employees back to their roles.
  • Inspected and accepted shipments of medications and supplies, maintaining proper storage and adherence to use-by dates.
  • Conducted physicals, immunizations, respirator fit tests and other occupational health services.
  • Evaluated workers compensation cases for appropriateness of care, cost effectiveness and compliance with state regulations.
  • Provided health screenings and assessments to identify potential health risks.
  • Assisted in development of policies related to occupational safety practices including hazard communication and personal protective equipment.
  • Collaborated with management personnel regarding ergonomic design of workstations to reduce risk of musculoskeletal injury.
  • Counseled employees regarding lifestyle changes needed to improve their overall health status.
  • Educated staff on proper safety protocols in order to prevent workplace injuries and illness.
  • Responded to emergency situations such as accidents or illnesses that occur within the work environment.
  • Offered information and materials on health-related topics, including smoking cessation programs, flu prevention and proper hand washing.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.

Beacon Health System
South Bend

House Supervisor & Patient Flow Coordinator
11.2020 - Current

Job overview

  • Acted as a liaison between nursing areas and other departments, ensuring seamless communication and coordination.
  • Conducted staffing meetings twice a shift to optimize staff levels based on matrices and budget, resulting in efficient operations.
  • Respond to emergency response efforts during code blues and fire drills, demonstrating quick decision-making skills in crisis situations.
  • Acted as a liaison between management team and frontline staff regarding issues such as policy changes or process improvements.
  • Collaborated with other departments within the facility to coordinate interdisciplinary care plans for patients.
  • Addressed guest complaints promptly and professionally.
  • Managed daily staffing needs including scheduling shifts, managing call-offs and recruiting additional personnel as needed.
  • Engaged in problem solving initiatives to resolve conflicts between staff or patients.
  • Conducted regular rounds on nursing units to assess staffing levels, safety protocols and patient satisfaction.
  • Coordinated communication between departments to ensure timely completion of tasks.
  • Answered questions and addressed concerns from employees promptly through email, phone and in person.
  • Enforced disease prevention protocols among staff members, patients and visitors.
  • Communicated conditions, changes and care updates between clinical staff and physicians.
  • Investigated and reported accidents, leveraging new knowledge to improve protections for patients and staff.

Franciscan Health
Indianapolis

Patient Placement Coordinator
11.2019 - 06.2024

Job overview

  • Created educational materials about the Patient Placement Coordination process for staff members.
  • Provided training sessions for new employees on proper documentation requirements relating to admissions and discharges.
  • Resolved any conflicts that arose while coordinating placements or transfers.
  • Analyzed data from previous placements in order to identify trends or areas for improvement.
  • Reviewed insurance coverage information prior to admitting a patient in order to avoid delays or denials.
  • Assisted in developing new processes or procedures related to Patient Placement Coordination activities.
  • Facilitated communication between patients, families, and healthcare team members regarding placement decisions.
  • Provided timely feedback to referring facilities on status of placements and and or transfers.
  • Coordinated patient placement services in accordance with established policies and procedures.
  • Participated in meetings with other healthcare professionals to discuss best practices related to patient placement.
  • Ensured accurate completion of all necessary paperwork associated with patient placement activities.
  • Developed and maintained relationships with medical staff, including physicians, nurses, social workers, and case managers.
  • Maintained up-to-date knowledge of current regulations related to patient placement activities.
  • Assessed patient condition and identified appropriate level of care needed.
  • Monitored bed availability within the facility and other affiliated sites to ensure optimal utilization of resources.
  • Generated reports related to patient admissions and discharges for management review.
  • Determined quality of care provided to patients through careful assessment of medical documentation.
  • Demonstrated flexibility during changes to patient care practice.
  • Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
  • Assured regulatory compliance and professionalism across patient service.
  • Collaborated with nursing staff to advocate for individual patient needs and insurance coverage.
  • Troubleshot and resolved complex customer service issues to enhance patient and family experience.
  • Coordinated with community resources to provide comprehensive support to patients.

Memorial Hospital South Bend
South Bend

Operating Room Nurse
08.2021 - 08.2022

Job overview

  • Preoperative Preparation: Reviewing patient charts, verifying consent forms, and ensuring all necessary equipment and supplies are available.
  • Patient Advocacy: Acting as the patient's voice in the operating room, ensuring their safety and comfort.
  • Sterile Environment Maintenance: Monitoring aseptic techniques, ensuring proper surgical attire, and preventing contamination.
  • Surgical Team Coordination: Communicating with surgeons, anesthesiologists, and scrub nurses to facilitate efficient procedures.
  • Equipment Management: Setting up and troubleshooting surgical instruments, ensuring proper functionality.
  • Documentation: Recording intraoperative details, including medications administered, specimens collected, and any complications.
  • Emergency Response: Assisting in critical situations, such as hemorrhage control or code blue events.
  • Postoperative Duties: Ensuring proper patient transfer, completing documentation, and preparing the room for the next procedure.

Objective GI
South Bend

Clinical Research Coordinator
07.2020 - 11.2020

Job overview

  • Identified, screened, and enrolled patients in clinical trials, ensuring strict adherence to protocols.
  • Provided direct patient care, conducted physical assessments, and managed study visits.
  • Maintained data quality through thorough QC checks and accurate data entry, supporting efficient study setups and protocol adherence.
  • Prepared informed consent forms for review by ethics committees.
  • Monitored patient safety during clinical trials according to established guidelines.
  • Maintained accurate up-to-date tracking logs for all aspects of clinical research activities including but not limited to adverse events, serious adverse events, concomitant medications, lab results .
  • Provided guidance on Good Clinical Practice regulations and other applicable regulatory standards.
  • Communicated effectively with investigators, study staff, sponsors, vendors, IRB personnel, and other stakeholders throughout the life cycle of the trial.
  • Provided training to study staff on protocol requirements and GCP regulations.
  • Collaborated with internal departments such as Regulatory Affairs and Data Management to ensure that all studies were conducted in accordance with ICH-GCP guidelines.
  • Assisted in the preparation of Institutional Review Board submissions for clinical trials.
  • Kept patient care protocols and clinical trial operations in compliance.
  • Took vital signs and collected medical histories as part of study protocols.
  • Educated participants on studies and anticipated outcomes.

Eli Lilly and Company
Indianapolis

Clinical Program Optimization Lead
08.2017 - 03.2020

Job overview

  • Modeled study feasibility and supported clinical teams by streamlining structured data entry (SDE) processes.
  • Delivered operational and feasibility insights to inform trial projections and product lifecycle planning, contributing to clinical program-level decisions.
  • Provided leadership to program teams, optimizing trial methodologies and integrating data processes across clinical information systems.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Eli Lilly and Company
Indianapolis

Health And Safety Specialist
08.2008 - 02.2013

Job overview

  • Coordinated onsite health fairs for employees, integrating services like blood pressure monitoring, physical therapy, and fitness consultations to promote wellness.
  • Facilitated employee health management by scheduling annual physicals, reviewing lab and immunization records, and confirming essential screenings.
  • Led the organization of Lilly Global Day of Service, managing over 200 volunteers to enhance community health initiatives.
  • Collaborated with internal teams to ensure successful execution of donor cultivation events.
  • Assisted with the planning and implementation of special projects related to development initiatives.
  • Cultivated relationships with existing donors through regular communications and meetings.

Eli Lilly and Company
Indianapolis

Clinical Development Associate
08.2006 - 08.2008

Job overview

  • Managed and maintained Trial Master Files (TMF) to ensure compliance with regulatory standards and trial documentation accuracy.
  • Reviewed monitoring reports from third-party monitors to identify discrepancies and maintain data integrity.
  • Led cross-functional team meetings, adjusting cadence based on trial needs to ensure timely achievement of milestones.

Eli Lilly and Company
Indianapolis

Clinical Research Nurse
05.2005 - 08.2006

Job overview

  • Coordinated and conducted early phase trials, including First Human Dose administration and Investigational Product handling.
  • Reviewed and ensured data integrity through meticulous chart assessments and data entry.
  • Executed clinical procedures such as phlebotomy, IV initiation, lab processing, CSF completion, telemetry monitoring, and sleep studies.
  • Provided guidance regarding coding conventions used in clinical research documentation.
  • Participated in training sessions related to Good Clinical Practices or International Conference on Harmonization guidelines.
  • Maintained accurate records of all study-related activities including participant enrollment numbers, visits completed and any follow-up procedures performed.
  • Prepared reports summarizing data collected during clinical trials.
  • Reviewed case report forms for accuracy prior to submission to sponsor or regulatory bodies.
  • Evaluated the safety of investigational products during all phases of clinical trials.
  • Monitored laboratory results for trends that could indicate potential problems with study medications or treatments.
  • Assessed and monitored patient eligibility criteria for clinical trials.
  • Ensured compliance with ethical standards while conducting research activities.
  • Documented adverse events and reported them in a timely manner.
  • Provided education to patients, families and healthcare providers about clinical trial protocols and informed consent process.
  • Collaborated with multidisciplinary teams to ensure successful completion of projects within timeline constraints.
  • Prepared for upcoming studies by collaborating with program leaders to determine facility and staff needs.
  • Documented case report forms and collected data for study research logs.
  • Collected vital signs and laboratory specimens to facilitate testing.

IU Hepatology
Indianapolis

Nurse Coordinator
07.2003 - 05.2005

Job overview

  • Coordinated care for patients under four GI physicians at IU Health, ensuring timely scheduling for endoscopies and liver clinics.
  • Reviewed laboratory results and facilitated patient referrals, specializing in Hep C, NASH, NAFL, and cirrhosis treatment plans.
  • Managed treatment schedules for specialized patient groups, maintaining adherence to care protocols for Hep C, NASH, NAFL, and cirrhosis.
  • Provided direct nursing care to patients, including assessments, treatments, medications, procedures and documentation.
  • Monitored and evaluated patient outcomes for effectiveness of treatment plans.
  • Assisted in the development and implementation of patient care plans.
  • Managed patient records according to HIPAA guidelines while ensuring confidentiality of information.
  • Coordinated with physicians, nurses and other healthcare professionals to provide quality patient care.

Eli Lilly and Company
Indianapolis

Study Coordinator
11.1999 - 05.2003

Job overview

  • Coordinated and conducted early phase trials, including First Human Dose administration and Investigational Product handling.
  • Reviewed and ensured data integrity through meticulous chart assessments and data entry.
  • Executed clinical procedures such as phlebotomy, IV initiation, lab processing, CSF completion, telemetry monitoring, and sleep studies.
  • Provided guidance regarding coding conventions used in clinical research documentation.
  • Participated in training sessions related to Good Clinical Practices or International Conference on Harmonization guidelines.
  • Maintained accurate records of all study-related activities including participant enrollment numbers, visits completed and any follow-up procedures performed.
  • Prepared reports summarizing data collected during clinical trials.
  • Reviewed case report forms for accuracy prior to submission to sponsor or regulatory bodies.
  • Evaluated the safety of investigational products during all phases of clinical trials.
  • Monitored laboratory results for trends that could indicate potential problems with study medications or treatments.
  • Assessed and monitored patient eligibility criteria for clinical trials.
  • Ensured compliance with ethical standards while conducting research activities.
  • Documented adverse events and reported them in a timely manner.
  • Provided education to patients, families and healthcare providers about clinical trial protocols and informed consent process.
  • Collaborated with multidisciplinary teams to ensure successful completion of projects within timeline constraints.
  • Prepared for upcoming studies by collaborating with program leaders to determine facility and staff needs.
  • Documented case report forms and collected data for study research logs.
  • Collected vital signs and laboratory specimens to facilitate testing.

Community Health Network
Indianapolis

Registered Nurse Emergency Department
03.1990 - 11.1999

Job overview

  • Monitored cardiac rhythm strips and titrated vasoactive medications as ordered by physicians.
  • Ensured compliance with hospital policies and procedures related to safety and infection control measures.
  • Facilitated discharge planning process to ensure continuity of care after leaving the facility.
  • Utilized evidence-based practice guidelines for appropriate nursing interventions.
  • Administered medications, intravenous fluids, treatments, and other therapies as prescribed by physicians.
  • Provided patient care according to established standards and protocols.
  • Participated in educational activities such as seminars or classes related to emergency nursing practices.
  • Assessed changes in patient condition and notified physician as needed.
  • Responded quickly to life-threatening situations utilizing advanced emergency skills.
  • Participated in quality improvement initiatives within the Emergency Department setting.
  • Assisted with diagnostic tests such as X-rays, CT scans, ultrasounds.
  • Provided emotional support for patients and their families during times of stress.
  • Ensured proper handling of specimens for laboratory testing.
  • Supported physicians during trauma resuscitations in the Emergency Department.
  • Actively participated in staff meetings to discuss current trends in emergency nursing practices.
  • Administered medications as prescribed by physicians.
  • Triaged and treated high-volume caseload in busy emergency room setting.
  • Responded quickly to codes and coordinated efficient and skilled care.
  • Cared for patients experiencing acute traumas, including cardiac arrests, strokes and gunshot wounds.
  • Administered critical IV medications to stabilize patients for assessment and treatment.
  • Educated patients and families on disease management, prevention, and healthy lifestyle choices.
  • Managed patient triage, prioritizing care based on severity of condition and available resources.
  • Trained other nurses on patient care and daily tasks, supporting growth, and professional development.
  • Administered medications, treatments, and vaccines as prescribed, adhering to strict safety protocols.
  • Utilized advanced cardiac life support (ACLS) and basic life support (BLS) techniques during critical situations.

Education

Marian University
Indianapolis

Bachelor's degree from Registered Nursing/Registered Nurse
01.1996

Skills

  • First aid administration
  • Health screenings
  • Regulatory compliance
  • Electronic health records
  • Patient education
  • Injury management
  • Ergonomic assessments
  • Nursing care
  • Injury evaluation
  • Return to work coordination
  • CPR certification
  • Clinical research
  • Informed consent
  • Study coordination
  • Documentation accuracy
  • Specimen collection and processing
  • Adverse event reporting
  • Good clinical practice
  • Research protocol development
  • Study documentation
  • Monitoring
  • Investigational product administration
  • Critical thinking
  • Excellent communication
  • Attention to detail
  • Adaptability and flexibility

Certification

  • Registered Nurse (RN)
  • Root Cause Analysis: Systemic Problem Prevention
  • Advanced Cardiovascular Life Support Experienced Provider (ACLS)
  • BLS
  • Blood Borne Pathogens
  • OSHA BBP Certification
  • Clinical Research Associate (CRA)
  • Excel

Accomplishments

  • Class Representative for Marian College BSN Class of '96

Affiliations

  • American Red Cross
  • United Way Ambassador

References

References available upon request.
Availability
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Languages

English
Native language

Interests

Always learning something new

Bowling

Gardening

Reading

Timeline

Occupational Health Nurse

Polaris Inc.
12.2024 - Current

Operating Room Nurse

Memorial Hospital South Bend
08.2021 - 08.2022

House Supervisor & Patient Flow Coordinator

Beacon Health System
11.2020 - Current

Clinical Research Coordinator

Objective GI
07.2020 - 11.2020

Patient Placement Coordinator

Franciscan Health
11.2019 - 06.2024

Clinical Program Optimization Lead

Eli Lilly and Company
08.2017 - 03.2020

Health And Safety Specialist

Eli Lilly and Company
08.2008 - 02.2013

Clinical Development Associate

Eli Lilly and Company
08.2006 - 08.2008

Clinical Research Nurse

Eli Lilly and Company
05.2005 - 08.2006

Nurse Coordinator

IU Hepatology
07.2003 - 05.2005

Study Coordinator

Eli Lilly and Company
11.1999 - 05.2003

Registered Nurse Emergency Department

Community Health Network
03.1990 - 11.1999

Marian University

Bachelor's degree from Registered Nursing/Registered Nurse

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