Skilled and reliable with customer satisfaction, timeliness, POS systems, and organization. Can work under pressure and stress while remaining focused and on-task.
Hi, I’m
Lucinda Privette
Lititz,PA
Summary
Overview
3
years of professional experience
Work History
SUBWAY®Restaurants
Sandwich Artist
08.2023 - 03.2024
Job overview
- Greeted guests, promoted specials, and took orders.
- Trained team members to prepare sandwiches and other items according to instructions.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Executed sandwich artistry duties with very low occurrence of errors.
- Restocked and rotated stock in display case to mitigate stock loss.
- Kept workplace clean and organized in line with restaurant policies.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Accurately operated cash register to process customer payments.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
McDonald's Restaurant
Crew Member
06.2021 - 06.2023
Job overview
- Became familiar with products to answer questions and make suggestions.
- Worked well with teammates and accepted coaching from management team.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bill and process various forms of payment.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
- Worked front counter, drive-thru and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Stocked shelves to organize aisles in assigned department.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Documented customer orders and conveyed special requests to kitchen staff.
- Accurately operated cash register to process customer payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Education
Warwick High SchoolLititz, PA
High School Diploma
06-2025
University Overview
- Extracurricular Activities: Chamber Choir, Concert Choir
- Extracurricular Activities: Theater Department (Plays and Musicals)
- GSA (Gender Sexuality Alliance) Member
- Drama Club Member and Two-Year Secretary
Skills
- Station setup
- Multitasking and prioritizing
- Salesmanship
- POS systems
- Creativity and innovation
- Creative problem solving
- Quality control
- Sales transaction management
- Store opening and closing
- Cleaning and sanitization
- Cleaning and organization
- Staff training
- Cash handling
- Task delegation
Languages
English
Native or Bilingual
Interests
- Music
- Crafting and DIY Projects
- Acting and Theater
- Creative Writing
- I like looking at the stars and learning about constellations
- Watching Movies and TV Shows
- Avid Reader
- Historical Exploration
- Road Trips
Timeline
Sandwich Artist
SUBWAY®Restaurants
08.2023 - 03.2024
Crew Member
McDonald's Restaurant
06.2021 - 06.2023
Warwick High School
High School Diploma
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