Lucinda Rodriguez
Dimmitt,TX
Summary
Driven Quality Assurance Specialist with 9 1/2 years of experience in shipping, receiving and inventory management. Sound decision-making and performance analysis talents. Collaborates with groups or work independently with minimal supervision. Proficient in various software packages. Highly skilled at optimizing production workflows, leading teams toward achievement of benchmarks and maintaining QA standards. Hardworking with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I take pride in my work and am very passionate about customer satisfaction due to my work performance.
Overview
10
10
years of professional experience
Work History
QA Specialist Downstream
Nestle Purina PetCare
Hereford, Texas
03.2015 - Current
- Perform manual and automated reports to record vital quality standards and industry benchmarks.
- Responsible for all finished goods and the Distribution Center including customer satisfaction and guaranteed quality product to each one of our customers.
- Oversee the QA Supervisors at each manufacturing facility (4), and ensure/support release days, proper hold activities and finished goods condition before being sent to the distribution center.
- In this role I have also been sent to several out of state trainings, symposiums and audits to gain further knowledge/experience.
- Develop and implement quality assurance procedures and policies
- Track, document, and report quality levels, as well as health and safety and KPIs
- Investigate reports of product quality issues and ensure they are resolved in accordance with company guidelines and regulatory requirements.
- Train colleagues, operators and all other departments on key quality assurance concepts and tools.
Skills
- Performance monitoring
- Data Analysis
- Team Collaboration
- Detail Oriented
- File Management
- Quality improvements
- Consulting
- Quality System Implementation
- External Audits
- Decision-Making
- Functional Testing
- Customer Service
- Project Management
- Analytical Thinking
- Communication proficiency
- Warehouse Operations
- Quality Management Systems
- Safety Procedures
- Problem-solving skills
- English and Spanish Fluency
- Regulatory Compliance
- Non-compliance Assessments
- Finished Product Inspection
- Documentation And Reporting
- Correction action planning
Timeline
QA Specialist Downstream
Nestle Purina PetCare
03.2015 - Current
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