Anycia Young
Syracuse
Summary
Dynamic Key Account Manager with a proven track record at Dollar General, excelling in client relationship building and data-driven decision making. Spearheaded business growth by enhancing key account management and fostering robust client relationships. Achieved notable customer service excellence, blending strong analytical skills with interpersonal acumen to drive organizational objectives.
Overview
4
4
years of professional experience
Work History
Key Account Manager
Dollar General
09.2024 - Current
- Built and maintained strong client relationships to drive business growth.
- Strengthened client relationships through regular communication and effective problemsolving.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Delivered exceptional customer service by resolving client concerns quickly and efficiently.
Assistant Manager
Tangy Tomato
12.2023 - 01.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Bus Aide
First Student Transportation
05.2021 - 09.2023
- Helped students with physical and mental disabilities to board, disembark and ride bus.
- Supervised students and maintained discipline on bus to reduce driver distraction.
- Liaised with bus driver to conduct emergency evacuation drills.
- Informed parents of student behavioral changes to formulate guidelines and solutions.
Education
High School Diploma -
Solvay Highschool
Solvay NY06-2019
Skills
- Client relationship building
- Business development
- Key account management
- Data-driven decision making
Timeline
Key Account Manager
Dollar General
09.2024 - Current
Assistant Manager
Tangy Tomato
12.2023 - 01.2025
Bus Aide
First Student Transportation
05.2021 - 09.2023
High School Diploma -
Solvay Highschool
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