Joshua H Macias
San Diego,USA
Summary
Diligent Labor Worker with experience performing variety of technical and manual tasks. Maintains cleanliness of work area and counts materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Background in general maintenance, light construction, repair, and custodial work.
Overview
11
11
years of professional experience
Work History
Laborer
San Diego State University
10.2022 - Current
- Load, unload, and move material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Upheld company reputation for quality workmanship through dedication to best practices within the laborer role.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
Banquet Houseman
Loews Coronado Bay Resort
08.2022 - Current
- .
- Assisted in achieving revenue goals through diligent work ethic and attention to detail in every aspect of event setup.
- Delivered dependable support to banquet management, ensuring all event details were executed according to plan.
- Reset ballrooms, meeting spaces and banquet areas for future functions by disassembling tables and chairs, removing wall decorations and properly storing equipment.
- Collaborated with the banquet team to provide exceptional customer experiences during events.
- Maintained cleanliness standards for all banquet areas, ensuring a professional appearance for guests at all times.
- Maximized storage space organization through careful storage of equipment after each event''s completion.
- Enhanced guest satisfaction by efficiently setting up, maintaining, and breaking down banquet event spaces.
- Resolved client concerns and inquiries promptly, maintaining a high level of professionalism throughout interactions.
- Supported successful events by carefully arranging tables, chairs, and other necessary furniture according to client specifications.
- Upheld inventory accuracy for supplies through proper tracking of usage during events.
- Checked banquet storage areas to maintain inventory levels and organization, recording low inventory items.
Merchandiser
Reyes Coca Cola Bottling
11.2019 - 09.2021
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Inspected merchandise for quality and arranged proper display location on floor.
- Updated pricing and signage to complete product displays and educate customers.
Park Host II/ Culinary Operations/ Night operations Supervisor
Sea World Parks & Entertainment
03.2014 - 09.2021
- Implemented effective waste management strategies that reduced littering incidents within the park premises significantly.
- Assisted in the development of training programs for new hires, contributing to a skilled workforce dedicated to excellent guest services provision consistently.
- Collaborated with local authorities to address concerns, promoting a safe and welcoming atmosphere for all guests.
- Assisted in event planning and coordination, ensuring successful execution of park functions.
- Enhanced visitor experience by providing exceptional customer service and addressing inquiries promptly.
- Improved park safety by conducting regular risk assessments and implementing appropriate mitigation measures.
- Streamlined administrative processes by developing efficient filing systems and record-keeping practices.
General Manager
Veronica’s Janitorial Services
11.2014 - 11.2020
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Shift Supervisor
Accuchem
02.2017 - 09.2019
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Enforced company policies and regulations with employees.
- Helped store management meet standards of service and quality in daily operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
Building Services
San Diego Convention Center
02.2017 - 09.2018
- Contributed to business growth by assisting in the development of marketing materials promoting motor building services.
- Assisted in the development of company-wide policies related to building services management that promoted consistency in operations across all sites.
- Assisted in the training and development of new team members, sharing expertise and promoting best practices within building services operations.
- Streamlined the plan building process for increased efficiency and higher customer satisfaction.
Education
High school -
Bonita Vista
01.2012
Southwestern College
Skills
- Proficient Microsoft Word
- Proficient Microsoft Excel
- Time management
- Customer service
- Job site organization
- Punctual and reliable
- Safety awareness
- Attention to detail
- Willingness to learn
- Equipment operation
- Equipment maintenance
- Complex Problem-solving
Timeline
Laborer
San Diego State University
10.2022 - Current
Banquet Houseman
Loews Coronado Bay Resort
08.2022 - Current
Merchandiser
Reyes Coca Cola Bottling
11.2019 - 09.2021
Shift Supervisor
Accuchem
02.2017 - 09.2019
Building Services
San Diego Convention Center
02.2017 - 09.2018
General Manager
Veronica’s Janitorial Services
11.2014 - 11.2020
Park Host II/ Culinary Operations/ Night operations Supervisor
Sea World Parks & Entertainment
03.2014 - 09.2021
High school -
Bonita Vista
Southwestern College
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