Lucio Aguilar
Houston
Summary
Managed a high-performing team at a leading insurance firm, driving project completion and meeting both individual and organizational goals. Achieved significant improvements in client satisfaction and revenue through exceptional customer service and sales skills. Possesses a strong understanding of insurance policies and compliance requirements, ensuring adherence to industry standards. Results-driven Insurance Agent recognized for productivity and efficiency in task completion. Specialize in risk assessment, policy customization, and client relationship management. Excel in communication, problem-solving, and adaptability, ensuring seamless service delivery and client satisfaction. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
7
7
years of professional experience
2
2
Certification
Work History
Insurance Sales Agent
AllState
Spring, TX
04.2026 - Current
- Developed customized insurance plans to meet diverse client needs.
- Conducted comprehensive policy reviews, ensuring compliance with regulatory standards.
- Educated clients on coverage options, enhancing understanding and satisfaction.
- Analyzed market trends to identify opportunities for business growth.
- Improved client understanding of complex insurance products with clear, concise explanations.
Customer Relations Representative
State Farm
Houston, TX
02.2025 - 04.2026
- Developed strong relationships with clients to foster trust and loyalty over time.
- Collaborated with underwriters to ensure accurate risk assessments for policies.
- Responded to customer inquiries and problems to promote great service.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
Server
Baby Barnabys
Houston, TX
09.2019 - 02.2025
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Trained and mentored new staff on restaurant protocols and service standards.
- Streamlined order processing, reducing wait times during peak hours.
- Collaborated with kitchen staff to facilitate timely food delivery to guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
Lamar High School
Houston, TXSkills
- General Lines P&C and Life & Health licenses
- Team management
- Tech Savy
- Planning and organizing
- Courageous and not afraid to take initiative
- Fast-Learner
- Well-Organized
- Quality assurance
- Licensed insurance agent (P&C and L&H)
- Conflict resolution
- Sales strategies
Certification
- General Lines Property and Casualty License
- General Lines Life and Health License
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Arabic
Limited
French
Limited
Education and Training
1,HighSchoolGed
Timeline
Insurance Sales Agent
AllState
04.2026 - Current
Customer Relations Representative
State Farm
02.2025 - 04.2026
Server
Baby Barnabys
09.2019 - 02.2025
High School Diploma -
Lamar High School