Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Languages
Timeline
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Lucky Ampereza

Mesaieed MGV 2

Summary

Dependable and versatile operations professional with 5+ years of hands-on experience in facility management, financial administration, and process optimization. Proven ability to enhance efficiency (30% faster service turnaround at Amwaj Catering) and ensure compliance (zero audit penalties at LENDSUP Financial Services). Combines technical proficiency (Python, SQL, QuickBooks) with strong operational skills (equipment handling, safety protocols, cross-functional teamwork). Adept at adapting to dynamic environments, from high-security facilities to financial data systems. Committed to driving productivity through precision, automation, and teamwork.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Steward (Banquet Helper)

Amwaj Catering Services
Bayt Al Diyafah
01.2025 - Current
  • Company Overview: Bayt Al Diyafah, Doha
  • Executes all duties aligned with HMC's mission and values, maintaining 100% compliance with institutional standards in daily operations
  • Streamline buffet setups and breakdowns, ensuring flawless presentation and rapid turnover between meal periods
  • Ensure food safety by tracking refrigerator temps in real-time, immediately flagging deviations to leadership to prevent compliance risks
  • Wash and sanitize all dishes, glassware, utensils, pots, and pans using proper techniques and equipment
  • Clean and sanitize all kitchen surfaces, including floors, countertops, appliances, and storage areas, ensuring a spotless and hygienic environment
  • Bayt Al Diyafah, Doha

Watch & Ward (Security)

Amwaj Catering Services
Al Khor
04.2022 - 12.2024
  • Company Overview: Al Khor
  • Regulated entry points using biometric verification and visitor logs, ensuring 100% adherence to facility security protocol
  • Identified and neutralized potential security risks through strategic patrols and situational awareness, reducing incidents by 40% in high-risk zones
  • Regulated entry points using biometric verification and visitor logs, ensuring 100% adherence to facility security protocol
  • Detected suspicious activity through observational acuity and resolved conflicts using verbal judo techniques, preventing escalations
  • Documented daily activity logs and incident reports with 100% accuracy for legal and operational review
  • Trained in first aid, fire safety, and conflict resolution
  • Al Khor

LENDSUP Financial Services
Kampala
01.2018 - 02.2022
  • Company Overview: Kampala, Uganda
  • Oversaw daily financial administration, ensuring seamless operations in a high-volume corporate finance environment
  • Maintained strict compliance with SEC, FINRA, AML, and SOX regulations, reducing audit risks through meticulous record-keeping
  • Drafted polished financial correspondence, including investor reports and regulatory filings, with a keen eye for detail
  • Managed sensitive financial records, including client accounts, invoices, and payroll documentation, with zero discrepancies
  • Automated data entry tasks using Excel (VLOOKUP, PivotTables) and QuickBooks, slashing processing time by 30%
  • Advanced in MS Office Suite, CRM platforms (Salesforce), and ERP systems (SAP, Oracle)
  • Kampala, Uganda

Education

Bachelor of Science - Information Technology

Bishop Stuart University
Mbarara, Uganda
10-2017

Skills

  • Verbal and Written Communication Skills
  • Customer Relationship Management (CRM)
  • Data Entry & Management
  • Conflict Resolution & Negotiation
  • SQL & Database Management
  • Excel Advanced Functions (VLOOKUP, PivotTables, Macros)
  • Project Management
  • Financial Record-Keeping

Accomplishments

  • Operational Excellence Award
  • Data Accuracy Medal

Certification

  • Google Data Analytics Certificate
  • AML/KYC Compliance Certification
  • Microsoft
  • Fire Fighting
  • First AID & CPR

Languages

English
First Language
Swahili
Beginner
A1

Timeline

Steward (Banquet Helper)

Amwaj Catering Services
01.2025 - Current

Watch & Ward (Security)

Amwaj Catering Services
04.2022 - 12.2024

LENDSUP Financial Services
01.2018 - 02.2022

Bachelor of Science - Information Technology

Bishop Stuart University
Lucky Ampereza