Community Manager
Rangewater Real Estate LLC
12.2022 - Current
Hi, I’m
Lucrecia Mulahmetovic
Community Manager
Bethlehem,GA
A leader is one who knows the way, goes the way, and shows the way.
John C. Maxwell
Timeline
Assistant Property Manager
Bainbridge
02.2022 - 12.2022
Assistant Property Manager
Hercules/SL Nusbaum
03.2021 - 01.2022
Assistant Community Manager
BH Management
05.2014 - 03.2021
Assistant Manager
Cortland Partners
11.2011 - 05.2014
Georgia Gwinnett College
Bachelor of Science from Accounting
08.2011 - 12.2019
Leasing Specialist
TVO North America
08.2008 - 11.2011
Georgia Perimeter College
Associate of Arts from Teacher Education
08.2007 - 05.2009
Work History
Rangewater Real Estate LLC
Community Manager
12.2022 - Current
Job overview
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Gathered, analyzed, and interpret market and economic trends that may impact the property and provide data to asset managers for improvements.
- Manage team of 5-8 employees, performed evaluations, interviewed, hire, and trained new team members on effective use of digital tools for managing communications within the community and online environment efficiently.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Weekly budget comparison review to track expenses, completed mid year budget forecast and monthly variance reports per company standards.
- Routine inspections, rent collections, timely processing of evictions to reduce bad debt expenses.
Bainbridge
Assistant Property Manager
02.2022 - 12.2022
Job overview
- Assisted leasing team with prospect tours, follow ups, leased and organized paper files.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team. Maintained and orchestrated make ready board effectively communicating with vendors for turn key.
- Handled tenant complaints promptly and appropriately
- Review and approve Final Accounting Statements, ensuring all are timely and comply with state law and all changes are necessary and accurate as stated on the Move Out Inspection Report and company standards.
- Prepare write offs on a monthly basis for the Property Manager’s approval.
Hercules/SL Nusbaum
Assistant Property Manager
03.2021 - 01.2022
Job overview
- performed all tasks relating to leasing the property, such as showing the property to prospective residents, preparing lease packets, running credit reports
- inspected “move-outs” and prior to “move-ins;”
- handled the accounting and posting duties for deposits and rent payments
- responded to telephone requests from residents and prospects
- prepared purchase orders
- coordinated maintenance requests with the Service Manager
- Aggressively worked on resident retention through positive resident relationships.
BH Management
Assistant Community Manager
05.2014 - 03.2021
Job overview
- Assists with daily and month-end reporting including accurate reporting on resident ledgers.
- Responsible for posting rent, collection on delinquency, the eviction process, creating/posting POs, and daily deposits.
- Secures and manages lease renewals and prepares new lease paperwork for final approval.
- Physically walk and inspect community daily addressing any issues and verifying property conditions meet Company standard.
- Assist in hiring and training of new team members as needed.
- Monitors resident satisfaction through various methods of communication.
- Develops and maintains knowledge of the property and competitors in the area.
- Oversees property operations and staff in Community Manager’s absence.
- Assist with leasing job duties, including touring prospective residents and preparation of lease agreements, as directed to meet business need.
Cortland Partners
Assistant Manager
11.2011 - 05.2014
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
TVO North America
Leasing Specialist
08.2008 - 11.2011
Job overview
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
- Retained high-quality tenants through proactive relationship-building efforts aimed at addressing their needs before problems arose.
- 490 unit community, 65% closing ratio, managed leases by preparing for renewals and vacancies and enforced occupancy and payment terms.
- Coordinated move-ins and move-outs, ensuring seamless transitions for both new and departing residents.
Overview
16
years of professional experience
10
years of post-secondary education
Education
Georgia Gwinnett CollegeLawrenceville, GA
Bachelor of Science from Accounting
08.2011 - 12.2019
Georgia Perimeter CollegeDunwoody, GA
Associate of Arts from Teacher Education
08.2007 - 05.2009
Skills
Community engagement
Tenant and eviction laws
Daily operations management
Proficient in Entrata
Property inspections
Staff training
Resident relations
Financial budgeting and reporting
MS office suite
Expertise in Yardi Voyager
Payment processing
Calendar management
CRM software
Multilingual communication
Knowledgeable in Realpage Budgeting
Multitasking and organization
Content creation, Social Media Management
Event planning
Trend analysis
Budget preparation
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Team Building / Company RetreatsCareer advancementCompany CultureWork-life balanceLanguages
Spanish
Native or Bilingual
Serbian
Professional Working
Interests
Hiking
Camping
Swimming
Animals
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