Lucresse Jean
Marietta
Summary
Passionate individual with exceptional skills in patient resource and referral management. An energetic Behavioral Health Specialist considered an expert communicator and a dedicated patient advocate.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Behavioral Health Care Coordinator
Lancaster Regional Medical Center (ED)
06.2022 - Current
- Documented information for charts, progress reports, assessments and other paperwork within specific timeframes.
- Assessed patient needs and collaborated with interdisciplinary teams to recommend and implement appropriate treatment plans.
- Conducted patient assessments and inpatient mental health bed searching, offering services in diverse settings to meet client needs.
- Maintained awareness of government regulations, health insurance changes and financing options and Explained policies, procedures and services to patients.
- Conducting Insurance Precertification for Inpatient mental health treatment.
Internship, Veteran Justice Out Reach (VJO)
Veteran Affairs (VA)
08.2024 - 05.2025
- Observed Veteran Treatment Court proceedings, gaining insight into legal processes specific to justice-involved veterans.
- Participated in conducting healthcare assessments and creating individualized care plans for linkage to VA healthcare and support services.
- Shadowed VA social workers in multiple departments, including: HUD-VASH (Housing and Urban Development–Veterans Affairs Supportive Housing), Acute Care Services, Domestic Violence Intervention Programs, Aftercare and Community Reintegration Services.
- Assisted in outreach efforts to veterans currently incarcerated, supporting transitional planning and engagement with VA services pre- and post-release.
- Developed a holistic understanding of the VA's interdisciplinary approach to veteran care, particularly for those navigating legal, housing, and healthcare systems.
Internship, Intergrading therapy Internship
Penn medicine Downtown Family Medicine (LGH)
08.2023 - 05.2024
- Observed and co-led intake assessments and therapy sessions, developing skills in client engagement and clinical documentation.
- Assisted clients in identifying and accessing community resources, including housing, food assistance, mental health support, and employment services.
- Educated, shared, and referred clients to appropriate community-based services based on individualized needs and circumstances.
- Applied a holistic approach by acknowledging and integrating each patient’s personality traits, spiritual beliefs, motivation level, background, and presenting needs into service planning and therapeutic interactions.
Register Behavior Technician (RBT)
Behavior Interventions
09.2020 - 02.2023
- Deliver ABA therapy in home, school, clinic, or community settings.
- Implement individualized treatment plans designed by the supervising BCBA.
- Collect accurate data on client progress during sessions.
- Follow behavior intervention plans to reduce challenging behaviors.
- Support clients in achieving communication, social skills, self-care, and academic goals.
- Maintain professional, respectful, and supportive interactions with clients and families.
Program Coordinator
Community Intersections
10.2018 - 06.2022
- Developed and maintained staff schedules, ensuring consistent coverage and continuity of care.
- Supervised and trained staff, serving as a role model and providing guidance on effective and compassionate resident interactions.
- Arranged transportation for clients to attend medical appointments, educational programs, and extracurricular activities.
- Planned and coordinated community-based activities, fostering client social skills, independence, and community integration.
- Investigated and reported cases of abuse and neglect in accordance with organizational policies and regulatory standards.
- Led hiring and on boarding processes for new staff, including interviewing, training, and scheduling to support team effectiveness and client care.
Night Shift Supervisor
Abraxas
02.2017 - 10.2018
- Held management responsibility for a team of 10+ staff, including performance evaluations, supervision, and ongoing support.
- Coordinated monthly staff meetings to ensure communication, training updates, and alignment with organizational goals.
- Organized and facilitated training sessions for both new hires and current staff to maintain compliance and skill development.
- Prepared detailed monthly reports summarizing program activities, staff performance, and operational updates.
- Designed and maintained a monthly activities calendar, promoting structured programming and resident engagement.
- Conducted cell inspections and random searches of common areas to ensure safety, security, and compliance with facility regulations.
Education
Master of Social Work -
Millersville University of Pennsylvania
05.2025
B.S - Business Management
Kean University
Union, NJ05.2010
Skills
- Charting and Clinical Documentation
- Health Plan Benefit
- Patient Counseling
- Interpersonal Skills Development
- Adaptability and Flexibility
- Strong time management
- Coordinating Care
- Verbal and Written Communication
- Intake Assessment
- Book Keeping / Administration
- Team Building/ Leadership
- Bi-language/Interpreting
Certification
- Medication Administration Trainer the Trainer
- Ready to Work Certification from Career Link
- Register Behavioral Technician (RBT)
- Medical Billing and Coding
- Individual Supportive Plan Training (ISP)
- Certified Nursing Assistance (CNA)
- Mental Health First AID’s Adult/Youth Training.
Timeline
Internship, Veteran Justice Out Reach (VJO)
Veteran Affairs (VA)
08.2024 - 05.2025
Internship, Intergrading therapy Internship
Penn medicine Downtown Family Medicine (LGH)
08.2023 - 05.2024
Behavioral Health Care Coordinator
Lancaster Regional Medical Center (ED)
06.2022 - Current
Register Behavior Technician (RBT)
Behavior Interventions
09.2020 - 02.2023
Program Coordinator
Community Intersections
10.2018 - 06.2022
Night Shift Supervisor
Abraxas
02.2017 - 10.2018
B.S - Business Management
Kean University
Master of Social Work -
Millersville University of Pennsylvania
Similar Profiles
Matthew LeeMatthew Lee
RN at Cullman Regional Medical Center, EDRN at Cullman Regional Medical Center, ED
Macy McNealMacy McNeal
Licensed Practical Nurse at Rapids Regional Medical Center EDLicensed Practical Nurse at Rapids Regional Medical Center ED
Teresa ManchaTeresa Mancha
Graduate Registered Nurse at Val Verde Regional Medical Center ED DepartmentGraduate Registered Nurse at Val Verde Regional Medical Center ED Department
James WilliamsJames Williams
Team Member at Urban Air Trampoline and Adventure ParkTeam Member at Urban Air Trampoline and Adventure Park
Taylor PriceTaylor Price
Inside Sales Representative at Carolina LumberInside Sales Representative at Carolina Lumber