Teresa Mancha
Del Rio,Tx
Summary
Previous concession stand worker with excellent communication skills to work effectively in fast-paced environments. Sharp candidate with math and cash-handling skills. Focused individual eagerly serves customers in a fast-paced environment. Offers great customer service and engagement to patrons. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Graduate Registered Nurse
Val Verde Regional Medical Center ED Department
04.2023 - 07.2023
- Obtained information from patient interview and observation and documented vital signs, weights and heights to facilitate patient care activities.
- Performed basic procedures and care activities to treat patient physical ailments and emotional needs and fostered collaborative relationship to identify causes, symptoms or explanations resulting in proper diagnosis and appropriate treatments.
- Instructed and counseled patient and family in meeting nursing and related needs to support plan of care.
- Conferred with RN to identify patient care needs and support and prepare patient admission, transfer or discharge.
- Managed patients recovering from medical or surgical procedures.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Monitored patient reactions after administering medications and IV therapies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Completed, maintained and submitted accurate and relevant clinical notes regarding patient condition and treatment plan to facilitate continuity of care.
Concession Stand Worker
VFW Bingo Hall
11.2019 - 01.2021
- Responded to customer complaints to help resolve issues.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Manually used forms to keep running inventory of supplies.
- Used cash register to tender change and process cash and credit card payments.
- Consistently provided friendly service to promote better customer engagement.
- Maintained clean, organized workspace according to operational standards.
- Maintained high standards of customer service in high-volume, fast-paced operations.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Communicated stand offerings and answered guest questions regarding orders.
- Monitored inventory and notified management of deficiencies or shortages.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Cooked and packaged large batches of food prepared to order or kept hot until needed.
- Reconciled receipt totals with cash and credit payments to address shortages with staff members.
- Created custom orders based on customer dietary preferences and dietary restrictions.
- Loaded perishable items into climate-controlled coolers to prevent food spoilage.
- Managed refreshment stand and food concessions at public gatherings, sporting events and concerts.
Education
Associate Degree in Nursing - Nursing
Southwest Texas Junior College
Del Rio05.2023
High School Diploma -
Del Rio High School
Del Rio, TX06.2018
Skills
- Customer Order Recording
- Positive Interactions
- Payment Processing
- Safe Work Practices
- Working with Teammates
- Maintaining Clean Work Areas
- Workspace Maintenance
- Health and Safety Standards
- Supply Restocking
- Adaptability and Flexibility
- Dependable and Cooperative
- Safety Policies and Procedures
- Server and Staff Support
- Late-Night Shift Availability
- Critical Thinking
- Medication Administration
- Infection Control
- Effective Communication
- Patient Assessment
- Compassionate Care
- Emergency Care
- Patient Education
- Time Management
- Quality Improvement
- Patient Examination
- Patient Safety
- Recording Vital Signs
- Health Monitoring
- Patient Records Documentation
- Intravenous Therapy
- Trauma Recovery
- Vitals Monitoring
- Equipment Sterilization
- Documentation
- Patient Condition Monitoring
- Heartsaver First Aid (First Aid)
- Heartsaver CPR AED
- Dependable and Cooperative
- Safety Policies and Procedures
- Server and Staff Support
- Late-Night Shift Availability
Additional Information
- AMSN member ( Academy of medical surgical nurses)
- ANA member ( American Nurse Association)
- ONS member ( Oncology nursing Association)
Timeline
Graduate Registered Nurse
Val Verde Regional Medical Center ED Department
04.2023 - 07.2023
Concession Stand Worker
VFW Bingo Hall
11.2019 - 01.2021
Associate Degree in Nursing - Nursing
Southwest Texas Junior College
High School Diploma -
Del Rio High School
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