Summary
Overview
Work History
Education
Skills
Quote
Timeline
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Lucristia Fuller

Jamaica,NY

Summary

Proactive Personal Care Assistant and HR Representative with extensive experience in client support, employee orientation, and safety supervision. Skilled in creating positive environments, implementing HR policies, and ensuring workplace safety. Known for strong relationship-building, hazard identification, and efficient warehouse operations.

Overview

7
7
years of professional experience

Work History

Personal Care Assistant

Personal Touch Home Health Care
09.2022 - 10.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Adapted quickly to new client situations, building rapport through active listening skills and an empathetic approach towards individual needs.
  • Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.

Human Resources Representative

UPS
02.2018 - 10.2022
  • Conducted new hire orientation and training for all new employees.
  • Maintained accurate personnel records, safeguarding confidential information while keeping it updated.
  • Created a positive work environment by addressing employee concerns promptly and professionally.
  • Managed performance review processes, providing constructive feedback to employees for career growth opportunities.

Collected I9 documents and forwarded copies to the Human Resources Manager.

  • Enhanced employee satisfaction by implementing effective HR policies and procedures.
  • Served as a liaison between employees and management, facilitating open dialogue to address common concerns effectively.

Safety Supervisor

UPS
02.2018 - 10.2022
  • Promoted a safety-first culture by providing ongoing coaching, feedback, and support to staff members.
  • Participated in safety meetings by answering questions from staff members.
  • Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
  • Monitored safety practices of new and existing employees.

Preload Supervisor

UPS
02.2018 - 08.2022
  • Coordinated daily activities with cross-functional teams, ensuring seamless operations and timely deliveries.
  • Initiated cost-saving measures by identifying inefficiencies within the facility''s operations and implementing solutions that reduced overhead without compromising quality or timeliness of deliveries.
  • Conducted performance evaluations for staff members, identifying areas for improvement and developing action plans for growth.
  • Monitored equipment maintenance schedules to ensure minimal downtime due to malfunctions or repairs; coordinated replacements as necessary.

Preloader

UPS
04.2017 - 02.2018
  • Adhered to quality control standards by routinely inspecting packages for damage or discrepancies before loading.
  • Implemented time management techniques to balance competing priorities during fast-paced shifts.
  • Collaborated with team members to maintain a clean, organized workspace for efficient operations.
  • Maintained up-to-date knowledge of company policies, procedures, and industry best practices for optimal job performance.

Education

Associate of Applied Science - Health Information Technology

Borough of Manhattan Community College
New York
06.2014

Skills

  • HR policies and procedures
  • Diversity and Inclusion
  • Accident Prevention received award for 0 Dart 30 in 2018
  • Hazard Identification
  • Safety program assessments
  • Shipping and receiving
  • Standard Operating Procedures
  • Warehouse Operations

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Personal Care Assistant

Personal Touch Home Health Care
09.2022 - 10.2023

Human Resources Representative

UPS
02.2018 - 10.2022

Safety Supervisor

UPS
02.2018 - 10.2022

Preload Supervisor

UPS
02.2018 - 08.2022

Preloader

UPS
04.2017 - 02.2018

Associate of Applied Science - Health Information Technology

Borough of Manhattan Community College
Lucristia Fuller