Lucy Arrigenna
Tonawanda,NY
Summary
Dedicated to delivering exceptional customer experiences while fostering a welcoming atmosphere, with a strong passion for mastering new techniques that drive continuous professional development and enhance service quality. Recognized for reliability, a robust work ethic, and an enthusiastic approach to collaboration, consistently contributing to team success and elevating customer satisfaction. A proactive mindset ensures adaptability in fast-paced environments, always striving for excellence in every endeavor.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Salon Assistant and Receptionist
Studio 2000 Salon and Spa
East Amherst, NY
06.2023 - Current
- Executed color mixing, shampooing, blow-drying, and client preparation tasks to enhance stylist efficiency and client satisfaction.
- Regularly organized and cleaned workspace to support optimal work conditions and focus.
- Monitored and enforced sanitization protocols, ensuring compliance with industry regulations and best practices.
- Coordinated appointment scheduling to optimize client interactions. Facilitated effective communication with clients to address inquiries and provide support.
- Assisted in managing product inventory and stocking processes. Supported team efforts to maintain stock levels. Helped organize inventory for easy retrieval.
- Engaged in training sessions and actively researched the latest hair trends and techniques to ensure up-to-date expertise.
- Developed and implemented training modules to enhance new hire performance.
- Key Holder
Sales Associate
California Dreamin’
Buffalo, NY
2023 - 2024
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customers challengers by offering relevant products and services.
- Accurately processed POS transactions returning coin, currency, payment cards, and receipts to customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listening to customer needs and desires to identify and recommend optimal products.
- Key holder
Lab Assistant
XL Dent
Amherst, NY
06.2022 - 09.2022
- Engineered single tooth restorations utilizing advanced digital design software.
- Executed 3D printing processes to manufacture high-quality dental models and components for clinical applications.
- Performed thorough cleaning and finishing of dental implants to ensure readiness for try-in fittings.
- Engaged with lab technicians to enhance precision and maintain high-quality outcomes in case evaluations.
- Consulted with patients to help get their ideal smile.
Education
Cosmetology License - Cosmetology Program
Erie 1 Boces
Cheektowaga, New York01.2024
High School Diploma - undefined
Williamsville North High School
Williamsville, New York01.2023
Skills
- Effective time management
- Problem-solving skills
- Inventory management
- Workplace cleanliness and sanitization
- New hire training
- Product replenishment
- Building client relationships
- Appointment scheduling and management
- Customer service
- Teamwork and collaboration
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
Experience
01-2023
Certification
Cosmetology License #: AEC-A-25-01811
Websites
Timeline
Salon Assistant and Receptionist
Studio 2000 Salon and Spa
06.2023 - Current
Lab Assistant
XL Dent
06.2022 - 09.2022
Cosmetology License - Cosmetology Program
Erie 1 Boces
High School Diploma - undefined
Williamsville North High School
Sales Associate
California Dreamin’
2023 - 2024