Lucy Bradshaw
Austin,TX
Summary
A store manager who has contributed to the growth of a small company through social media strategies and sales expertise. They have recently opened a new location with the company they currently manage. Highly skilled in leading, motivating and inspiring team members. Excellent communication problem-solving and customer service skills.
Overview
7
7
years of professional experience
Work History
Store Manager
Southern Steer Butcher
06.2024 - Current
- Assisted in managing daily store operations, ensuring efficient workflow and customer satisfaction.
- Contributed to staff training on customer service best practices and store policies.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Boosted brand visibility by developing and implementing engaging social media campaigns.
- Achieved higher conversion rates by utilizing social media platforms effectively.
Guest Service Supervisor
Target
03.2019 - 03.2024
- Supervised guest service team, ensuring high-quality customer experiences and satisfaction.
- Coordinated communication between departments to resolve guest inquiries and issues promptly.
- Monitored inventory levels of merchandise and supplies, optimizing stock availability for guests.
- Trained staff on customer engagement techniques, promoting a welcoming atmosphere in the store.
- Led initiatives to gather customer feedback, using insights to enhance service strategies.
- Implemented process improvements that streamlined operations and reduced wait times at service counters.
Education
Bachelor of Arts - Fine Arts
Texas State University
San Marcos, Texas, TXSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Sales strategies
- Hand-eye coordination
- Meat cutting
- Team leadership
- Friendly and positive
- Outstanding communication skills
Timeline
Store Manager
Southern Steer Butcher
06.2024 - Current
Guest Service Supervisor
Target
03.2019 - 03.2024
Bachelor of Arts - Fine Arts
Texas State University