Lucy Dwyer
Los Angeles,CA
Summary
Energetic Sales Associate with a strong customer service orientation and experience in retail settings. Recognized for delivering exceptional guest experiences through engaging interactions and deep product knowledge. Proven ability to enhance customer engagement at Nature’s Brew, resulting in increased satisfaction and loyalty. Skilled in digital photography and photo editing, consistently producing striking concert imagery while managing multiple projects efficiently.
Overview
4
4
years of professional experience
Work History
Jewelry Sales Associate
London Manori Jewlery
Los Angeles, CA
10.2024 - Current
- Created displays that showcased new products.
- Maintained an organized and clean environment, including straightening up displays regularly.
- Resolved customer complaints in a professional manner.
- Processed payments using point-of-sale systems, credit card machines, and cash registers.
- Greeted customers and provided excellent customer service.
- Engaged in suggestive selling techniques to increase sales volume.
- Advised customers on the selection of products based on their needs and preferences.
Concert Photographer
Self Employed Services
Los Angeles, CA
02.2024 - Current
- Organized and coordinated photography shoots at concerts.
- Set up camera equipment, adjusting settings as needed to capture the best images.
- Edited photos using Adobe Photoshop and Lightroom for a professional finish.
- Developed creative ideas for capturing unique shots of performers on stage.
- Created displays that showcased new products.
- Upsold additional services or products to increase revenue opportunities.
- Greeted customers and provided excellent customer service.
Barista
Nature's Brew
Los Angeles, CA
10.2023 - Current
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Camp Counselor
Camp Chingachgook
Lake George, NY
05.2022 - 08.2022
- Worked with children of varying age, interest, skill and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
- Resolved conflicts that arose between campers.
- Led 3 day camping and hiking trips in the adirondack. In charge of children ages 11-15.
Waitress
Prestwick Chase
Saratoga Springs, NY
10.2021 - 05.2022
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
Cashier/Chocolatier
Kilwins Chocolates & Ice Cream
Saratoga Springs, NY
07.2020 - 09.2021
- Packaged chocolate items for delivery or pickup.
- Kept work areas clean, neat and organized to promote safety, productivity and team success.
- Chose, inspected, weighed and measured ingredients for production runs.
- Cleaned and sterilized factory processing containers and work areas to keep foods safe.
- Operated cash register, taking payments and issuing customer receipts.
- Explained ice cream flavors, toppings, sundaes and other frozen concoctions to customers.
- Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.
Education
High School Diploma -
Saratoga Springs High School
Saratoga Springs, NY07.2022
Some College (No Degree) - Art
SUNY College At New Paltz
New Paltz, NYSkills
- Quick Learning Ability
- Easy and fast to train
- Composed Under Pressure
- Logical Reasoning Skills
- Polite
- Effective Customer Engagement
- Professional
- Organized
- Photo editing
- Digital Photography
Affiliations
Rock Climbing
Film Photography
Guitar
4.0 GPA in school
Honors in science and math
Experince with American Sign Launguage
References
References available upon request.
Timeline
Jewelry Sales Associate
London Manori Jewlery
10.2024 - Current
Concert Photographer
Self Employed Services
02.2024 - Current
Barista
Nature's Brew
10.2023 - Current
Camp Counselor
Camp Chingachgook
05.2022 - 08.2022
Waitress
Prestwick Chase
10.2021 - 05.2022
Cashier/Chocolatier
Kilwins Chocolates & Ice Cream
07.2020 - 09.2021
High School Diploma -
Saratoga Springs High School
Some College (No Degree) - Art
SUNY College At New Paltz
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