Lucy Heaton

• Managed and trained a team of three analysts, improving team efficiency by implementing new training systems.
• Assisted in the development and maintenance of customer relationships.
• Provided comprehensive support to national and regional account teams by managing various facets of account operations
• Developed tailored solutions for clients, resulting in increased customer satisfaction and retention rates.
• Analyzed sales data and trends to identify new growth opportunities within existing accounts.
• Increased efficiency by streamlining data analysis processes and implementing automation tools.
• Identified trends and patterns in large datasets, leading to actionable insights for business growth.

Sales Representative for House Wine

• Developed strong relationships with clients through exceptional customer service, resulting in repeat business.
• Increased wine sales by conducting engaging and informative product demonstrations.
• Collaborated with distributors to maintain optimal inventory levels.
• Developed and maintained effective relationships with vendors and distributors to ensure timely delivery of goods and resolve any supply chain issues.

• Provided exceptional customer service by assisting clients in product selection, offering recommendations, and facilitating purchases to ensure satisfaction and repeat business.
• Efficiently packed and distributed products according to company guidelines, ensuring accurate order fulfillment and timely delivery to customers.
• Actively engaged in corporate sales efforts by identifying and recruiting potential corporate clients, effectively presenting products and services to meet their needs and drive sales growth.