Lucy Ihrig
Huntington Beach,CA
Summary
Professional with 25+ years of experience across floral design, customer service, retail sales, and business operations. Proficient in creative design, merchandising, organization, and quality-focused presentation. Known for strong communication, attention to detail, and reliable multitasking in fast-paced environments.
Overview
42
42
years of professional experience
Work History
Freelance Floral Designer
Self-Employed
Huntington Beach, California
06.2021 - 10.2026
- Create floral arrangements for individual clients and special events.
- Communicated with customers to clarify arrangement preferences, occasion details, and delivery logistics.
- Enhanced customer satisfaction by recommending flower pairings and greenery options tailored to their floral arrangements.
- Selected and evaluated flowers based on client preferences and event themes, organized materials, and maintained quality and visual appeal.
- Organized customer orders to ensure timely delivery in alignment with deadlines and specific requests.
- Deliver personalized service while handling all parts of independent floral projects.
Floral Designer
Conroy's Flowers Long Beach
Long Beach, CA
01.2010 - 04.2021
- Designed custom floral arrangements for Conroy's Flowers retail customers.
- Consulted clients on bouquet styles, colors, and occasion themes.
- Curated fresh flowers, greenery, and containers for daily shop orders to meet customer preferences.
- Prepared bouquets, centerpieces, and sympathy designs for customer requests.
- Oversaw floral department workflow and order preparation to ensure timely and accurate delivery.
- Communicated with vendors to source seasonal blooms and supplies.
- Coordinated ordering process for large-scale events, managing budget and vendor negotiations to optimize resources.
Floral Designer
Pavillions
Newport Beach, CA
02.1994 - 08.2010
- Designed and prepared floral arrangements, bouquets, and seasonal displays.
- Managed fresh flower inventory and designed attractive department displays to engage customers.
- Guided customers in special orders and personalized floral selections to enhance their experience.
- Oversaw daily operations of floral department to ensure smooth workflow. while delivering attentive customer service.
- Processed cash, credit, and debit payments at retail register.
Sales & Galley Support
Davey's Locker Sportfishing & Whale Watching
Newport Beach, CA
05.1984 - 01.1994
- Assisted customers with sales and reservations, addressing inquiries to enhance overall satisfaction.
- Provided front desk support, managing customer service requests to ensure efficient service.
- Supported daily business operations by addressing customer needs and streamlining processes.
- Supported meal preparation and service in the galley of fishing boats.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Cuesta College
San Luis Obispo, CA06-1983
Orange Coast College
Costa Mesa, CA06-1982
Skills
- Floral Design & Custom Arrangements
- Wedding & Special Event Florals
- Funeral & Sympathy Arrangements
- Corsages & Boutonnieres
- Customer service
- Event Coordination
- Event Coordination
- Logistics Management
- Inventory & Display Management
- Time management
- Attention to detail
- Payment processing
- Cash handling
Timeline
Freelance Floral Designer
Self-Employed
06.2021 - 10.2026
Floral Designer
Conroy's Flowers Long Beach
01.2010 - 04.2021
Floral Designer
Pavillions
02.1994 - 08.2010
Sales & Galley Support
Davey's Locker Sportfishing & Whale Watching
05.1984 - 01.1994
Cuesta College
Orange Coast College