Lucy Lucio
Conroe
Summary
Detail-oriented Mortgage Loan Closer II with over 10 years of experience managing residential mortgage closings from final approval through funding. Recognized for exceptional quality assurance performance, strong analytical skills, and the ability to successfully manage complex loan transactions. Experienced in training new hires and supporting team development. Seeking to leverage a decade of closing expertise and banking knowledge in a Commercial Loan Closer role.
Overview
13
13
years of professional experience
Work History
Mortgage Loan Closer II
Zions Bancorporation
The Woodlands, TX
09.2016 - Current
- Manage and close approximately 30 residential mortgage loans per month while maintaining high accuracy and meeting critical funding deadlines.
- Successfully close Conventional, FHA, VA, and Jumbo mortgage loans in accordance with investor, regulatory, and bank guidelines.
- Review loan approval conditions, title commitments, closing disclosures, and funding requirements to ensure complete and compliant loan packages.
- Coordinate with loan officers, processors, underwriters, and title companies to facilitate seamless loan closings.
- Utilize Encompass loan origination software to manage loan documentation, closing workflows, and funding activities.
- Handle complex loan files requiring detailed analysis, problem-solving, and coordination across multiple departments.
- Consistently achieve strong quality assurance review results through thorough file reviews and attention to detail.
- Identify and resolve closing issues proactively to prevent delays and ensure a positive customer experience.
- Support operational efficiency by sharing knowledge, assisting colleagues, and contributing to team success.
- Analyzed loan packages for accuracy and completeness prior to funding approval.
Mortgage Loan Officer
Wells Fargo
The Woodlands, TX
02.2013 - 09.2016
- Facilitated mortgage loan applications, ensuring compliance with regulatory requirements and internal guidelines.
- Evaluated borrower creditworthiness using advanced financial analysis tools and credit reporting systems.
- Developed customized loan solutions to meet client needs, enhancing customer satisfaction and retention rates.
- Collaborated with real estate agents and clients to streamline the loan process, reducing turnaround times significantly.
Education
BBA - Business Administration
Sam Houston State University
Huntsville, TX05-2010
Skills
- Detail-oriented
- Writing and verbal communication
- Meticulous attention
- Problem Resolution
- Attorney & Title Company Coordination
Languages
Spanish
Full Professional
Timeline
Mortgage Loan Closer II
Zions Bancorporation
09.2016 - Current
Mortgage Loan Officer
Wells Fargo
02.2013 - 09.2016
BBA - Business Administration
Sam Houston State University